Job Summary
The Low Voltage Utility Analyst is responsible for supporting the delivery of internet and telephone services (Low Voltage Utilities) across Sun's locations and for the successful achievement of Sun's low voltage objectives.
Job Duties
- Troubleshoots issues with low voltage utilities across multiple locations (Essential)
- Places orders for low voltage utilities across various Sun properties (Essential)
- Identifies and verifies installation locations for low voltage utilities with onsite team members and vendors (Essential)
- Coordinates onsite vendor installation of low voltage utilities with the construction team (Essential)
- Monitors low voltage utilities construction, installation and turn-ups to ensure services meet expectations and are completed successfully (Essential)
- Assists in keeping Sun\'s managed services platform (MSP) up to date with low voltage utility information for all Sun locations (Essential)
- Implements emergency telephone services at Sun properties (Kings III)
- Provides high-quality customer service experiences by communicating effectively with stakeholders and informing them of important information and dates
- Works with ISPs and telecom companies to stay up to date with the latest service offerings and technologies
- Other duties and projects as assigned
Requirements
High School Diploma or GED (Required)Associates Degree in Information Technology, Engineering, or related field (Preferred)Bachelor's Degree in Information Technology, Engineering, or related field (Preferred)1 year in working in IT service delivery (Required)1 year in delivering internet and telephony services to clients (Required)1 year in troubleshooting and resolving internet and telephony service issues (Required)Working knowledge of telephony components (VOIP / analog), technologies and programmingWorking knowledge of Internet circuits and supporting componentsAbility to collaborate with a team on effective processesExcellent written, verbal and presentation skillsAbility to respond to business needs after normal business hoursAbility to use Microsoft Office suite (Word, Excel, Outlook)Ability to travel by car or plane with overnight stays as required : 5-10%Must have a valid driver's licenseBenefits
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan optionsComprehensive Dental and Vision PlansOn-Site Fitness CenterVoluntary Health and Dependent Care Reimbursement AccountsLife, Accidental Death & Dismemberment Insurance and Dependent LifeShort and Long-Term Disability Coverage401(k) Plan with Sun matching contributionEmployee Assistance ProgramIdentity Theft InsuranceLegal Assistance PlanPet InsuranceTuition ReimbursementVacation RV Site Discounts for team members at SunRV ResortsTeam Member Perks & Discounts programPaid parental leavePaid Time Off including holidays, vacation, personal, sick timeApply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today. Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
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