Appointment Setter

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include :

Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.

Position Summary : Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation.

Essential Duties and Responsibilities :

• Initiate outbound calls for customer leads generated from the canvassing team.
• Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation.
• Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible.
• De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution
• Exceed customer service expectations by providing an outstanding experience to every potential customer
• Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality
• Promote teamwork through consistency, reliability, and group cohesiveness
• Must hold a valid driver's license.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications :

Preferred Knowledge, Skills, Abilities, or Certifications :

Travel Requirements :

Overtime / Additional Hours Requirements :

Physical Requirements

Are We Your Company?

Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by :

What do we offer?

Other perks you need to know about :

Leaf Home Awards and Accolades : Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including :

For a full list of awards earned by our brands, please visit .

Diversity and Inclusion Statement

Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical / mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).