Sales Manager

Job Description

Job Description

Job Title : Sales Manager

Location : Houston

Reports to : Sr Sales Manager

Overview

Direct sales responsibility for the growth of all company business product lines and services in the territory assigned, serving existing customers and diversifying to other customers / industries.

About us :

Through its global network, Thermon provides safe, reliable and innovative mission critical industrial process heating solutions. Thermon serves the energy, power generation, chemical, food and beverage, commercial, rail and transit and other industries to provide innovative solutions for industrial heating applications by deeply understanding our customers' needs. We specialize in providing complete flow assurance, process heating, temperature maintenance, freeze protection and environmental monitoring solutions.

We transfer the WARMTH needed to make life Work. At Thermon, we don't just create jobs; we develop careers. Thermon has become a global leader in industrial heating due, in no small part, to our employees' hard work and dedication. To help foster those employees, we've created a company culture that encourages our values of Care, Commit and Collaborate.

Key Responsibilities and Accountabilities include

• Grow the territory revenue with supportive margins through new projects, new customers, organic growth, market share acquisition and new / expanding markets
• Develop and execute sales strategy, initiate contact with existing and potential customers
• Develop sales forecasts, territory potentials, territory analysis and collaborate with management in setting adequate sales quotas and goals
• Analyze periodically sales objectives for both present and prospective customers, sales and service activity demands and programs for effective sales coverage
• Work cross functionally within the company to communicate with key EPC and Turnaround contacts in the Refining, Chemical, and Petrochemical sites
• Professionally manage assigned territory to achieve bookings targets
• Create and maintain relationships with customers to better understand and achieve their needs in turnarounds and new construction projects
• Make visits to key turnaround teams to identify opportunities for future outages
• Responsible to manage and keep updated information for all opportunity reporting through our CRM sales tool to monitor the opportunities in customers' accounts
• Pro-actively promote and sell Thermon's products and services by visiting customers on a regular, daily, weekly, monthly, as many times as needed and planned basis
• Address customer complaints in accordance with company policy and advise management promptly of any situation beyond the scope of authority
• Influence and develop specifications, track and influence all potential projects, monitor project and purchase order awards to assure customer satisfaction
• Provide feedback and direction to any Thermon dept. on all matters of : opportunity, competition, loss, change, problem of market intelligence and strategy for territory
• Develop strong, long-term, business relationships with customers
• To prepare and present professional presentations to customers relating to Product Services to customer management and staff
• Discuss, negotiate and finalize proposals with customers
• Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external
• Promote and organize customer visits to Thermon facilities
• Provide advice / assistance to credit and collection, marketing and completes sales

Key Characteristics, Competencies and Skills

Technical Expertise : The ability to demonstrate depth of knowledge and skill in a technical area.

Thoroughness : Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.

Interpersonal Awareness : The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.

Building Collaborative Relationships : The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Attention to Communication : The ability to ensure that information is passed on to others who should be kept informed.

Fostering Teamwork : As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.

Managing Performance : The ability to take responsibility for one's own or one's employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly.

Qualifications

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regular Activities :