A company is looking for a Service Desk Manager to oversee daily operations and management of the service desk and asset management processes.
Key ResponsibilitiesLead and manage service desk operations, ensuring timely resolution of technical issuesOversee the lifecycle of IT assets, ensuring accurate tracking and complianceManage projects related to service desk improvements and process optimizationRequired QualificationsBachelor's degree in Information Systems, Computer Science, or a relevant IT field15 years of experience in service desk operations and managementPMP and Agile certifications required prior to onboardingITIL 4+ Foundation Certification required prior to onboardingExperience with ServiceNow or similar IT ticketing systems
Service Desk Manager
A company is looking for a Service Desk Manager to oversee daily operations and management of the service desk and asset management processes. ...
IT Service Desk Manager
Oversee provision of end-user services, including help desk and technical support services. Lead the IT Service & Support team’s operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources. Manage financial aspects ...
IT Service Desk Manager
A company is looking for an IT Service Desk Manager. ...
Senior Global Service Desk Manager
The Global Service Desk Manager ITSM is responsible for the overall management of the global service desk, including the development and implementation of processes, procedures, and tools to ensure the delivery of high-quality IT support to customers. Work with other IT teams to ensure the alignment...
KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager
Lead and supervise all aspects of the outsourced License Desk ensuring supplier is held accountable to deliver all contracted services in accordance with the contracted service levels; ensure that the contracted service description meets the requirements for KPMG International for an outsourced Lice...
IT Service Desk Manager - Atlanta, GA
The Service Desk Manager guides and mentors a team of geographically dispersed and skilled support analysts, manages various service contracts and monitors SLAs and the performance of those contracts and services. The Service Desk Manager at Oldcastle is responsible for all Level 0-1 support and mai...
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A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
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Job Responsibilities * Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them * Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them ...
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Front Desk Adminiatrator - Atlanta, GA. Front Desk Scheduling Administrator in Sandy Springs, GA, $45K-$50K, depending on experience, plus benefits and perks. Work also includes providing coverage for incoming calls and other front desk functions in a busy office environment while maintaining a high...
Patient Service Representative (Front Desk) Woodstock
The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectati...