A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions.
Key ResponsibilitiesServe as Subject Matter Expert (SME) in areas such as CRM, Workforce Management, and telephony systemsGenerate and maintain reports and dashboards using advanced reporting toolsCollaborate with business leaders and technical teams to identify needs and optimize system processesRequired QualificationsBachelor's Degree required;
Master's Degree preferred3+ years of experience in customer service within higher education3+ years of experience with CRM, Telephony, or Workforce Management systemsExperience with project and / or change managementBasic programming knowledge, such as SQL, for analytical tools
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
UCCE Contact Center Sr. Analyst - 5444280
In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Candidate that can cover a broad range of ...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Contact Center Analyst
A company is looking for an Analyst, Contact Center Configuration to analyze and deliver on complex interaction routing and system configuration assignments. ...
Wholesale Data Entry Clerk - Hiring Immediately!
In this role, you will be responsible for extracting data from auctions, organizing it into an Excel template, and collaborating with the internal team to ensure the data is accurately posted. Review posted data to ensure it aligns with original auction data, performing thorough cross-referencing an...
Finance Data Strategy Expert, Gartner Analyst,
CFOs and senior finance leaders effectively structure and govern financial data, and enhance analytical capabilities support Finance's FP&A, Controller, and Transactional Finance business needs. Analysts create must have insights for our clients through published research and client interaction. Res...
Executive Administrative Assistant
A company is looking for an Intermediate Executive Administrative Assistant to support senior management with various administrative tasks. ...
Healthcare Systems Business Analyst - WFH
Healthcare Systems Business Analyst. Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support. Business Analyst position with 3+ years of Medicaid experience preferred. Be a knowledgeable bridge between clients, p...
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Take charge of your schedule, finances, and future, and do it with a team of professionals with decades of experience in your corner!.Each BVM magazine can carry approximately.Selling digital ad products vastly .Industry-high commission levels will be discussed during the interview stage.Year one ea...
Information Technology Business Analyst
Partners with business units to assist with the adoption of an enterprise data catalog and business glossary. Engage with business partners and teammates on decisions and roadmaps. Assess the risks of various solutions and prioritizes competing business demands. Self-starter who delivers prompt, eff...