Direct Care Support Staff

Pay rate : $ hourly with opportunity for an increase

Get to know us :

Southwest Behavioral and Health Services is a large and growing non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties.

We inspire people to feel better and live fuller lives. What we do at Southwest Behavioral and Health Services transforms not only lives, but generations.

Job at a Glance :

As a Direct Care Support Staff , you will be reporting to one of our knowledgeable Program Coordinator, and you will be at the forefront of delivering compassionate passionate care to our members.

You will have the opportunity to be a Life Coach, and build trust with our members by being involved with their daily activities, and meeting with them individually or in a group setting, no two days are the same.

In this position you will be able to use your creativity when assisting or members with activities like self-care, and relaxation techniques.

This is the job for you and we EMPOWER you to apply!

Schedule can vary depending on paid shadowing hours

Location : Phoenix Arizona

Job Duties :

• Implement Individual Service Plan (ISP) goals and objectives. Provide required accurate documentation of progress, problem areas and concerns.
• Assists with the development and implementation of treatment with other Case Managers, Program and Departmental staff to include co-facilitating client activity groups.
• May provide crisis intervention services, assist consumers in community integration.
• Complete assessments to include, but not limited to, the Functional Assessment Measure (FAM).
• Document services provided according to the approved clinical standards, rules, regulations and procedures of SBH. Documentation is to be completed daily.
• Participates in clinical staff organization.
• Maintains expected level of productivity.
• Will be expected to accompany, supervise and assist consumers on community integration.

Qualifications :

• Minimum requirement consists of a 21-year age
• A High School Diploma / GED

What We Offer :

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term / long-term disability and life insurance for employees
• We will help you save for retirement 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development Benefit from our culture of internal promotion!
• We help you with your higher education goals Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties.

We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at

Mission and Values

Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

Delivering compassionate care to enhance lives and improve communities.

• Compassion
• Integrity
• Quality
• Empowerment
• Innovation
• Trust

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer.

Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.