Program Manager - Outreach SPA 5

Exempt

Driving Required

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our SSVF Retention Team as a Case Manager at the RHC Office.

ABOUT PATH

Since its foundation in 4, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness.

PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR TEAM

Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone.

We are committed to improving the quality of our services by creating a diverse work environment for the community at large.

We seek the input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

ABOUT THE JOB

As part of the Outreach Team, the Program Manager is responsible for the program's day-to-day operations and supervision of service delivery staff.

Position Responsibilities include :

• Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies
• Provide individual and team supervision, support, and performance evaluations for assigned staff
• Ensure that services emphasize trauma informed care, client safety, and harm reduction interventions.
• Be available to respond to emergency calls and situations as required by the contract and organization
• Assist in the screening, assessment, and enrollment of clients in a range of services
• Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews

WHAT YOU BRING

We’re looking for candidates with :

Analytical Skills and Attention to Detail : Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.

Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.

Collaboration and Teamwork : Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.

Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.

• Communication : Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative : Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities.

Think outside the box, generating innovative solutions to problems or challenges.

• Critical Thinking and Problem Solving : Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries : Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable

populations.

One (1) year of supervisory experience in homeless services or related social services field strongly preferred.

MINIMUM QUALIFICATIONS

Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews

MANDATORY REQUIREMENTS

Regardless of qualifications, candidates must :

• Have employment eligibility verification
• Have or be able and willing to obtain CPR / First Aid training
• Successfully complete the following as a condition of hire : Tuberculosis TestBackground ScreeningDrug Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must :

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

EMPLOYMENT ELIGIBILITY

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

CALIFORNIA-BASED WORK EXPECTATIONS

We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

WHAT WE OFFER

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?

If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve.

We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change.

If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.