Keystone Human Services has an exciting opportunity for a Certified Investigator to work out of our Harrisburg, PA office.
This is a hybrid position.
The Certified Investigator’s primary role is to conduct incident investigations, complete incident investigation reports and (re)compile reports as necessary or recommended in compliance with the Office of Developmental Programs (ODP) Incident Management Regulations and requirements.
Additional Responsibilities :
Conduct Investigations : Accepts reports of incidents and interviews the reporter, potential witnesses, targets and other identified persons having knowledge of the incident.
Identifies, reviews and secures all evidence. Completes investigation within prescribed time frames. Complete follow-up or additional interviews as required.
Maintains the integrity and fidelity of the investigatory process.
Document Findings : Prepares investigatory question(s) based on incident report. Directs interviewees in the completion of Witness Statements.
Documents within the EIM system incident information. Prepares Investigation Summary including a review of evidence, impressions and credibility analysis.
Evidence Review : Reviews witness statements, documentary, and physical evidence. Analyzes and evaluates information and evidence to establish facts and assess credibility.
Documents impressions and outlines the facts and analysis.
The Perks
- Knowing YOU make a difference every day
- $21.00 per hour
- Competitive benefits package including medical, dental, vision, 401K, and more
- Generous paid time off program
- Extensive training and learning opportunities
- Career development and advancement
REQUIREMENTS :
- High School Diploma or equivalent. Bachelor’s Degree preferred.
- Minimum of two years of experience in a highly related setting.
- ODP Certified Investigator Certification required. If you are not currently a Certified Investigator, you must obtain the certification from the Office of Developmental Programs within 2 months of hire.
- Ability to work collaboratively and effectively with people at various levels of the organization. Excellent analytical, organizational and time management skills with the ability to respond effectively in high stress / critical situations.
- Must have proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Must have strong written, analytical, and critical thinking skills
- Must have a valid PA Driver’s License and daily use of a privately owned vehicle.
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