Customer Job
Analyst, Order Management
Job ID : 23-05069
Title - Order Management Analyst
Location
Lehi, UT
Duration
12 Months
Rate - $17.61 per hour on W2
Acquire and maintain in-depth knowledge of Client's Digital Media software sales models including Consumer & SMB subscription & license buying programs;
box product & digital channel partner ecosystem; enterprise subscription and term licensing programs; multiple volume transactional solution programs including maintenance & support renewals.
- Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
- Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve them during the deal negotiation process.
- Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking / recording using SQL, Excel and Tableau / Power BI report.
- Partner with the department's cross-geo / organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements.
- Work cross-functionally with multiple internal Client Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.
Enterprise Customers, and Partners.
Support increased workload and additional hours when required-i.e. month / quarter end
What's needed to succeed.
- Excellent written and verbal communication skills, and proficiency in Microsoft Excel
- Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative, and confident.
- Competence with information management tools
- SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
- Demonstrable experience in a role involving 'critical thinking : i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
- Excellent interpersonal and customer-oriented communication skills.
- Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time-based on changing priorities.
Highly Desirable
- Bachelor's degree or equivalent in a business field
- Minimum 2 years of Order Management (or similar) experience in this sector.
- Familiarity with SalesForce reporting.
- A proven ability to build strong, trust-based relationships with business partners across the organization.
- Knowledge of revenue recognition rules / requirements related to software / services
- Good knowledge of operational quote to cash business processes.
- Exposure to contract negotiation / drafting, including Legal and Financial Governance
Order Management Analyst
Order Management serves as a core business partner within the finance organization focused on the analysis of data from several sources and the development of scalable solutions to ensure accurate booking and reporting of revenue. Engage with various business partners by resolving issues raised by c...
Order Management Analyst
Order Management serves as a core business partner within the finance organization focused on the analysis of data from several sources and the development of scalable solutions to ensure accurate booking and reporting of revenue. Engage with various business partners by resolving issues raised by c...
Analyst, Order Management
Title - Order Management Analyst. Competence with information management tools • SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications. Minimum 2 years of Order Management (or similar) experience in this sector. Partner with the department's cross-geo/o...
Warehouse Associate
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. The Warehouse Associate is also responsible to unload trailers (Receiving). ...
Warehouse Associate - Ft/pt
As a Warehouse Associate, you'll: Receive, process, label, and store incoming stock and materials; Pick and fill orders from stock, pack and ship orders, or manage, organize and retrieve stock; Assist in inventory controls by collecting stock location orders and printing requests; Operate and mainta...
Technical Project Manager Lehi, UT (Hybrid)
Proven experience as a Tech Project Manager, with a successful track record of managing complex technology projects. Monitor project timelines, identify and address delays, and take corrective actions as needed to keep projects on track. Maintain accurate project documentation, including project pla...
Data Analyst
We are currently hiring a Data Analyst to join our growing Business Intelligence team. We are looking for an experienced analyst who loves solving problems and telling stories with data analysis and visualization. This person will help enable a data-first culture and will work closely across multipl...
Team Member (1)
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. ...
Warehouse Associate
Communicate effectively with the warehouse department regarding order status in staged areas . ...
Assistant Project Manager - MEP
Assistant Project Managers (APM's) manage construction projects to make sure they run smoothly, safely, and effectively. Review all project related documentation prior to project starting. Set up, organize, and maintain drawings and project documents in project folder, keeping all current documents ...