Marketing Account Manager/Executive

About You :

You’ve gotten a foothold in the direct response marketing industry and are ready to take the next step, building on your skills not just to further your career and earn a living, but also to make the world a healthier, happier, safer place for us, for people around the world, and for the next generation.

About Us :

The Lukens Company (TLC) is an award-winning full-service direct response agency that is seeking an Account Manager / Executive to join our Nonprofit division.

The Nonprofit division partners with a variety of museums, social welfare organizations, faith-based missions, animal welfare organizations, aquariums, zoos, historic sites, and other organizations staffed by awesome people looking to make a difference in the world.

We offer competitive compensation, a comprehensive benefits package, free parking, an entrepreneurial spirit, and a collaborative work environment alongside a dedicated team of professionals excited about producing great work and delivering great results for our clients.

The Account Manager / Executive plays a key support role within a client services team, helping to keep marketing campaigns on track, brainstorm new ideas, stay up to date with clients’ missions, messages, and goals, and analyze results.

What you’ll be doing :

• Developing a deep understanding of your client’s organization and structure, knowing the client’s product / services and staying aware of client news and changes.
• Attending client meetings and establishing strong relationships with assigned accounts.
• Consulting with clients about specific campaign requirements and objectives while working with the Account Director to execute strategies in pursuit of program goals.
• Keeping internal and external teams up to date on campaign progress and results.
• Facilitating across various internal departments (creative, production, data analytics, etc.) to ensure deadlines are met and campaigns execute successfully.
• Proactively managing campaign schedules and project deadlines.
• Overseeing campaign package development and execution including art, imagery, proofs, data counts & dumps, setups, insertions and inventory.
• Reviewing and analyzing results to guide client recommendations.
• Communicating and monitoring proper billing procedures.

What we’d like to see

• Bachelor’s degree
• Three to five years of experience in Marketing / Advertising, Fundraising or Project Management. Fundraising background preferred but not required.
• Experience working with nonprofit organizations is a strong bonus and if you are passionate about arts and cultural organizations and / or faith-based organizations even better.
• Ability to write and edit industry-related documents (strategy proposals, creative briefs, results memos, etc.).
• Demonstrated strong customer services skills and the ability to establish and maintain goodwill with clients.
• Multi-tasker who can adjust on the fly.
• Ability to work independently as well as with a team
• Results-oriented team first attitude.
• Understand the importance of details and how to prioritize
• Adept at solving problems and resolving conflicts.
• Crazy good communication skills both written and oral giving you the ability to present information, respond and follow-up on questions and inquiries from clients and / or other managers with clarity.
• Ability to plan, organize, and audit.

Physical Demands :

• Must be able to remain in a stationary position for most of the day.
• Must stand, walk, sit, climb, use hands-to-fingers, handle tools or controls, reach with hands or arms, and occasionally lift and / or move objects up to 25 lbs.
• Constantly operates a computer and other office productivity machinery, such as a printer / copy machine.
• The employee may be subjected to work flexible hours, including late nights and weekends to accommodate client or project needs.
• The person in this position frequently communicates via telephone.

The Lukens Company is an award-winning full-service direct response marketing agency serving conservative political clients, non-profit organizations, and cultural institutions.

We offer competitive salaries and a full-benefits package that includes health, vision and dental insurance, a 401(k), and more.