IAT Insurance Group has an immediate opening for a Homeowners Property Senior Claims Specialist that can report to one of the following locations :
- Raleigh, North Carolina
- Scottsdale, Arizona
- Alpharetta, Georgia
This role works a hybrid schedule in one of the above mentioned IAT offices. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.
Although there is preference for an individual to work in one of the above mentioned IAT offices, we will consider fully remote work for the ideal candidate.
This role will be tasked with handling complex exposure claims for homeowners. Furthermore, this role will determine the extent of the company's liability and attempts to effect an out-of-court settlement with claimant and could be tasked with handling litigation cases.
Responsibilities :
- Handles highly complex exposure claims relative to homeowner's property based on Claim Guidelines.
- Perform CAT Duty as needed that will require occasionally working Schedules Weekends work hours, overnight work hours, holiday work hours (Federal and religious), etc.
- Verifies / analyzes applicable coverage for the reported loss.
- Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
- Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
- Identifies and addresses subrogation / contribution / SIU opportunities.
- Sets accurate / timely loss / expense reserves in compliance with Claim Guidelines.
- Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
- Selects, directs and manages Vendors / Counsel including approval of defense budgets.
- Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
- Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
- Maintains resident / nonresident adjuster licenses as required.
- Works on problems of limited scope.
- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Perform other duties as needed
Qualifications : Must-Have :
Must-Have :
- Bachelors' degree with 7 years of relevant homeowner's property claims experience or equivalent.
- Equivalent is defined as 10+ years of relevant homeowner's property claims experience.
- Must be able to understand fire loss.
- Must be able to identify and investigate subrogation potential of a claims.
- Must have the ability draft appropriate and professional correspondence.
- Must be proficient in Xactimate and / or Corelogic / Symbility estimating platforms.
- Field adjusting experience of losses in excess of $250,000 is preferred.
- Must have multiple years of demonstrable experience successfully working remote if your desired location is a remote office.
- Licensure as required by respective state(s).
- Excellent oral and written communication skills.
- Ability to organize, multi-task and prioritize work.
- Excellent customer service and interpersonal skills.
- Ability to analyze date, utilize sound judgment to draw conclusion and make supported decisions.
- Able to interpret insurance policy contracts and identify how its coverage applies to a particular loss.
- To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.
Preferred to Have :
CPCU and other insurance related designations are beneficial.
Our Culture
IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit.
We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth.
That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like :
- 26 PTO Days (Entry Level) + 12 Company Holidays 38 Paid Days Off
- 7% 401(k) Company Match and additional Profit Sharing
- Hybrid work environment
- Numerous training and development opportunities to assist you in furthering your career
- Healthcare and Wellness Programs
- Opportunity to earn performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
- Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We maintain a drug-free workplace and participate in E-Verify.