Senior / Principal Sales Engineer - US East

Location : Remote - US East (travel as required)

Department : Field Engineering

About The Role

We are looking for an exceptional Senior or Principal Sales Engineer to join our US East team, partnering with enterprise and upper mid-market customers to help them solve their most complex observability challenges. You’ll be working with a cutting-edge observability platform, enabling organizations to improve reliability, reduce MTTR, and make data- and AI-driven operational decisions.

If you’ve thrived in competitive observability landscapes and have a passion for turning deep technical knowledge into real customer outcomes, this is your opportunity to make a big impact.

What You’ll Do

• Partner with Account Executives to drive technical strategy and win new business in upper mid-market and enterprise accounts.
• Lead discovery and solution design for monitoring, logging, and tracing use cases, aligning with customer business objectives.
• Run engaging product demonstrations that clearly articulate value, differentiate from competitors, and inspire technical stakeholders.
• Design and execute POCs with measurable success criteria, guiding customers through instrumentation, data onboarding, and dashboarding.
• Advise on best-practice architectures for distributed tracing, log analytics, metrics pipelines, and service monitoring.
• Be the technical voice of the customer internally, influencing product roadmap and ensuring long-term adoption success.
• Stay ahead of the curve by maintaining expertise in competitive products, market trends, and emerging observability practices.

What We’re Looking For

Bonus Points

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