Director Strategy & Performance

• Direct Workforce Management / Optimization and Operations Performance Management teams
• Enacting and enhancing next-generation reporting and tools within the CCC workforce
• Direct continuous improvement informed by thorough high-quality data analysis
• Make and implement strategic business decisions that contribute to and guide the vision and goals of the organization.
• Project management responsibilities over all CCC Projects
• Create, develop, execute, and manage short and long term CCC operations and performance strategy plans
• Ensure all CCC Operations are provided the necessary support, guidance, and direction of the Workforce Optimization and Operations Performance Teams
• Collaborate with the CCC Operations leaders to focus on consistent improvement in operational efficiencies / performance and labor cost management.
• Collaborate with the CCC Central Support to focus on consistent improvement in candidate recruitment / selection and training & development.
• Produce and present monthly operating reports, analysis, and recommendations
• Manage monthly P&L review, analysis, and recommendations
• Collaborate with VP CCC and VP Admissions on all aspects of Intake / Admissions Process and Performance.
• Directly involved in divisional budget planning process
• Create a model that supports the organization's mission and values based on an internal and external needs assessment.
• Monitor the internal / external environment and identify opportunities to fulfill the corporate strategy.
• Set priorities for planning activities for assigned unit.
• Serve as strategic liaison for key organizational initiatives between business units and their customers, both internal and external.
• Assess current operational business models and develop appropriate new models as needed.
• Approve personnel actions such as new hire requests and discharges, to ensure proper staffing
• Participate in policy development.

QUALIFICATIONS

• Five plus years management experience
• Three plus years in project and / or workforce management experience
• Demonstrated skills in Microsoft Excel; knowledge of PowerPivot and Power Query a plus
• Demonstrated excellent analytical and problem solving skills
• Must possess the ability to work on various assignments simultaneously
• Must be able to deliver all projects in a timely manner, within scope, and to budget
• Must be able to deliver all data collection, analysis, and reporting with absolute precision
• Must demonstrate strong interpersonal, written and verbal communication skills
• Must be able to work collaboratively across all division / department leaders
• Must possess a strong attention to detail
• Must have the ability to anticipate new / future strategy and performance needs to ensure ongoing innovation
• Extensive knowledge of policies and practices involved in the human resources function
• Ability to direct staff and business functions in an engaging environment maintaining workforce production and development
• Advanced leadership skills to resolve critical issues and make strategic decisions to contribute to the organizational goals and objectives
• Effective operational and cost management skills
• Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment

EDUCATION

• Bachelor’s degree in Business Management, Information Technology / Systems or related field from an accredited college or university or the international equivalent required
• Information Technology, Project Management, or Workforce Management certifications preferred.

SPECIAL INSTRUCTIONS TO CANDIDATES

• EOE / AA M / F / D / V
4 days ago