Overview
Position Summary : The Outside Service Attendant provides assistance to all golfers arriving at the course for play, during their round and after their round.
They are to ensure golfers are checked in and information communicated to the golfers and exceed overall expectations set forth by Mountain Shadows.
Responsibilities include : Greeting golfers at bag drop, staging carts, loading golf clubs and greeting guests needs at the completion of their round.
Perform opening and closing procedures and all other duties of operating the outside service area. Starting golfers and accurate record keeping of number of golfers.
Directing guests around our facility, meeting and exceeding the needs of our members and guests, providing consistent genuine, friendly and helpful hospitality.
Providing and managing golf cart fleet, rental pull carts, rental clubs, general cleaning, cart washing and organizing of the outside service area.
Preparing tournament set-up taking cues from Golf Shop Tournament point person. To create a positive and friendly environment for our members, guests and fellow associates.
To promote teamwork throughout the facility. To maintain a look of organization and cleanliness throughout the outside service areas and golf car storage areas consistently each day.
Involvement throughout the facility as prescribed by management. Actively promote the game of golf and tournament preparations with our members and guests.
Maintain the goals and direction prescribed by management. Share thoughts and ideas of how to improve the facility around you.
Carry out any reasonable request by management, which pertain to the golf operation. Follow golf cart safety standards to include not riding on the back of golf carts and not permitting guests taking carts into parking lot.
Perform additional duties as requested by the 1st Assistant Golf Professional and / or Director of Golf. Qualifications Specific job knowledge, skill and ability : The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he / she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to work in a guest service environment where exceeding expectations is the norm. Ability to take direction, desire to learn, and communicate effectively.
An understanding of the game of golf. Physical Demands : Ability to stand and / or walk continuously to perform essential job functions.
Ability to extend arms, bend, stoop, stand and walk areas for extended periods of time. Ability to push, pull or lift loads weighing up to 30 lbs.
Ability to work in extreme weather conditions hot, cold or wet. Hearing and visual ability to be able to observe and anticipate guest needs.
Sufficient strength and physical dexterity to perform duties and responsibilities of job.
Outside Golf Services Attendant - Mountain Shadows
They are to ensure golfers are checked in and information communicated to the golfers and exceed overall expectations set forth by Mountain Shadows. Position Summary: The Outside Service Attendant provides assistance to all golfers arriving at the course for play, during their round and after their ...
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