Vice President, Ticket Sales

Description

The Vice President, Ticket Sales, will report to the SVP, Facilities Revenues & Operations and will be responsible for leading and managing the club’s ticketing sales department.

The selected individual will help shape the strategic direction of the entire business across all entities and platforms.

RequirementsEssential Duties & Responsibilities :

Work closely with the SVP, Facilities Revenues and Operations to plan, develop, organize, implement, lead and evaluate the organization’s short, mid and long-term strategic direction for all Ticket Sales opportunities (i.

e., temporary stadium, Inter Miami CF Stadium, Inter Miami CF Training Complex, Miami Freedom Park, etc.).

• Provide leadership to ticketing department in both sales, service and operations / analytics.
• Develop and implement short and long-term ticketing sales plans.
• Work closely with Director, HR to build Ticketing team. Assist in creating corporate culture that motivates staff to perform to their fullest and achieve corporate and personal goals.
• Responsible for creation of premium and non-premium seating inventory in temporary facility in order to maximize revenue and the fan experience.
• Review league / market / Club data in order to make recommendations on ticket pricing strategy for temporary facility.
• Grow and manage revenue from all ticketing inventory for Inter Miami CF while enhancing service areas and maximizing the fan experience.
• Analyze and identify ways to increase efficiency, improve levels of service and enhance profitability in all areas of responsibility.
• Work to ensure that ticketing technology and fan experience are seamless, leading edge and positioned to improve sales opportunities.
• Develop effective tracking programs to ensure Sales Representatives are successfully meeting their annual goals.
• Coaching and mentoring of ticket sales professionals to build a strong sales culture.
• Conduct regular meetings with all direct reports and other staff to maintain clear communication, performance expectations and team synergy.
• Develop a clear reporting system to keep ownership informed of monthly developments.
• All other responsibilities as required.

Qualifications

• Bachelor’s degree or equivalent experience required. MBA Preferred.
• Minimum of 7+ years of experience managing sales functions. Sports experience strongly preferred.
• Senior Management experience required.
• Familiarity with a major sports and entertainment venue.
• Passion for sports and entertainment business.
• Proven successful sales experience with both national and local client relationships and alliances.
• Proven strategic leadership skills.
• Proven experience in strategic business planning.
• Excellent interpersonal skills and superior verbal and written communication skills.
• Ability to handle multiple projects, tasks and priorities.
• Exceptional negotiation skills.
• Exceptional organizational and computer skills.
• Ability to relate to a diverse customer and employee base.
• Ability to manage staff, budgets and resources.
• Ability to collaborate with other departments / organizations over which you have no formal authority.
• Ability to work long and irregular hours.
• A passion for fútbol is a plus.

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