Job Summary
The Salesforce Administrator II is part of the UMass Enterprise Systems and Development Team and will work on full life-cycle software development projects including requirement gathering, development, acceptance testing, roll-out, user training, support, and maintenance.
They will use Salesforce tools to set up and configure applications, manage data, build customized dashboards and actionable reports, set up workflows, alerts, and access controls, and address and resolve user issues.
Essential Functions
- Configures and administers the Salesforce platform to support projects; stays up to date on new features and releases.
- Applies technical knowledge and Salesforce administration experience to help design creative and feasible solutions.
- Uses declarative functionality (click, not code) to build solutions using the Salesforce platform, and set up workflows and alerts.
- Tests custom Salesforce solutions.
- Performs database management such as running diagnosis tests, data validation, and eliminating duplicated data.
- Builds customized dashboards and actionable reporting to support business requirements.
- Configures and manages permissions and modifies security settings and user access to ensure compliance and user data protection.
- Provides end-user support for Salesforce applications. Communicates with end users on system changes and assists with problem resolution to ensure prompt and efficient customer service and client satisfaction.
- Performs analytical troubleshooting including in-depth investigation of bug reports and data anomalies.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
- Bachelor’s degree and two (2) years of hands-on Salesforce administrator experience or experience with other major CRM systems.
- Strong business analysis skills.
- Strong organizational skills. Ability to meet deadlines and prioritize simultaneous requests.
- Excellent interpersonal skills and proven ability to collaborate well with others.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and concisely.
Ensure you read the information regarding this opportunity thoroughly before making an application.
J-18808-Ljbffr
Remote working / work at home options are available for this role.
Salesforce Administrator II (Hybrid/Remote Opportunity)
The Salesforce Administrator II is part of the UMass Enterprise Systems and Development Team and will work on full life-cycle software development projects including requirement gathering, development, acceptance testing, roll-out, user training, support, and maintenance. Bachelor’s degree and two (...
Salesforce Administrator II
A company is looking for a Salesforce Administrator II to build and maintain Salesforce instances and integrated tools for commercial operations. ...
Salesforce Data Analyst (Remote Opportunity) ($55000.00 / year)
Salesforce Data Analyst (Remote Opportunity). Salesforce Data Analyst will ensure efficiency and scalability of our Salesforce reporting structures, utilize visualization tools and a variety of data sources to deliver solutions for members of the campus community. Experience with Salesforce/TargetX....
Peoplesoft Database Manager (Hybrid/Remote Opportunity)
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. This position has the opportunity for a remote work schedule, wh...
Salesforce/CPQ Business Analyst II - Remote ($73000.00 - $80000.00 / year)
Why Consider This Job Opportunity. Opportunity to work with a leading provider of financial technology, loyalty solutions, games, and intelligence solutions in the gaming industry. Remote working/work at home options are available for this role. ...
Financial Reporting / Financial Analyst Opportunity - Remote / Hybrid ($80.00 / hour)
Remote/hybrid work environment. FinancialServices #FinancialReporting #FinancialAnalyst #RemoteWork #CareerOpportunity. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Why Consider This Job Opportunit...
Salesforce Service Cloud Admin
A company is looking for a Salesforce Service Cloud Admin. ...
Salesforce Administrator
We're looking for a Salesforce Administrator to join our CRM team and support our sales, marketing, and business teams to deliver technical Salesforce solutions, including design and function. Salesforce Administrator required. Salesforce Administrator Certification required. This position plays a k...
Business Analyst II: Financial Bonus Models - Remote Opportunity
Why Consider This Job Opportunity. Opportunity for career advancement and growth within the organization. Opportunity to work with diverse financial data. Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity. ...
Salesforce Developer
Salesforce Certifications on Platform App Builder and Platform Developer 2 (Application Architect and or System Architect certifications would be an advantage). Strong Salesforce development experience with hands on knowledge of LWC, Aura Components, Apex, Visualforce, SOAP/REST-based services, SOQL...