Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Flexible Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
- Solicits for new business via telephone, networking, and other lead sources.
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Maintain knowledge of new products.
- Prospecting and generating new businessthrough leads & referral sources.
- Provideexceptional customer service.
- Educate clients on the insurance policies that best suit their needs
Requirement
- A Property & Casualty license
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication / interpersonal skills.
- Must have ability to multi-task.
- Professional phone etiquette.
- Strong communication skills, both oral and written.
- No insurance experience required but must be willing to learn
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