Product Support Sales Rep - Marine

Fabick Cat
Green Bay, WI, USA
Full-time

Company Overview : Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan.

We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.

com Why Work For Us!At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better".

This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer.

We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.

to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years?

The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package. Job Responsibilities :

  • Responsible for overall marketing influence, promotion, and profitable execution of both Caterpillar and complementary Marine product support (parts & service) sales to Commercial, OEM, and End-Use customers within an assigned geographic territory and / or specific customers including all other duties as assigned by management.
  • Develops and implements sales and account strategies in accordance with Fabick & Caterpillar goals and initiatives, including professional PowerPoint sales presentations reflective of Caterpillar / Fabick products and services.

Achieve assigned sales growth plans for strategic accounts for revenue, profitability, and customer satisfaction / loyalty targets within the specified territory for product support services.

Compose and finalize customer quotes for all product support needs-based upon specifications or explicit customer requirements for Cat & Allied Vendor Marine repairs, parts, and preventative maintenance services.

Coordinate with customer and project management to ensure accuracy of order.

Complete all required forms / documentation as necessary to aid in the execution of quoted services and final invoicing of product support sales.

Working closely with the Marine Service Coordinator, office staff, and management.

Regularly attend all product support meetings. Maintain monthly / weekly sales reports to identify business metrics and opportunities within the assigned territory.

Maintain records of customer calls, opportunities, and contact lists utilizing CRM. Maintain a high degree of industry technical knowledge related to the product, product application, competition, and applicable Federal, State, and Local Codes along with industry Association participation.

Be accessible to customers to facilitate the scheduling of technicians for all emergency services and scheduled repairs to fulfill customer needs and drive satisfaction.

Answering emergency calls outside of normal business hours may be required. Be a resource for customers by providing information and access to technical knowledge as a facilitator between Customer, Fabick Technical Coordinator, and Caterpillar. Qualifications :

  • High school education or GED equivalent with 5+ years of equivalent industry experience is required.
  • Bachelor's degree in Sales, Marketing, Engineering, or Business is preferred.
  • Minimum of 3 years of experience in a marine diesel engine or a related industry.
  • 5 years of relevant sales experience and / or equivalent industry experience is preferred.
  • Technical background in industrial, marine engines, and related components preferred.
  • Excellent written and oral communication skills required.
  • Strong negotiating skills required.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and other business software applications.
  • Strong problem-solving skills required.
  • High energy level, excellent organizational, attention to detail & time management skills.
  • Self-motivated and able to work independently or within a team environment with minimal supervision.
  • Ability to maintain a high degree of confidentiality. Benefits :
  • Competitive compensation based on experience and skills.
  • Medical, Dental, Vision coverage starts on day one.
  • Opportunities for career growth and professional development through training and advancement opportunities. Work Environment :
  • Product Support Sales Representatives have a hybrid work environment onsite with peers and traveling as needed throughout the assigned territory.
  • This position will require permeant residence in Northeast Wisconsin and be based in our Green Bay branch.
  • Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization.

Physical Requirements : In addition to being able to sit, stand, walk, read, talk, write and hear; to perform the essential functions of this job an individual must be able to do the following additional activities : Occasionally lift and / or move up to 15 pounds.

Accommodations will be made if they are reasonable, do not create an undue hardship, and will enable an individual with a disability to safely perform the essential job functions.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with DisabilitiesEqual Opportunity Employer Minorities / Women / Protected Veterans / Disabled

13 days ago
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