Program Administration Admissions Associate

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges.

In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

This is a work-from-home position that requires 40 hours a week Monday-Friday but has some flexibility.

SUMMARY

The Admissions Associate is responsible for managing multiple data systems by ensuring data is entered promptly and accurately.

The Admissions Associate responds to or directs all website inquiries, answers and directs calls from the national 800#, and responds to or forwards all incoming faxes.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Manages inquiries regarding referrals for prospective participants and provides information regarding available programs and services.
• Maintains and updates the databases with prospective persons referred and their statuses.
• Manages 800 call and website referral system. Takes calls and facilitates an immediate response by each region to caller’s requests.

Provides research and resources to outside and internal callers regarding programs and product lines.

• Completes entry for referrals and all admissions into multiple data systems with 95% accuracy
• Responds to billing inquiries in a timely manner
• Coordinates inquiries between Admissions Coordinators and Auth / Billing departments
• Runs daily / weekly / monthly reports to maintain data systems
• Performs other related duties and activities as required.
• Supports Admissions Coordinators in day-to-day functions
• Gains ongoing knowledge of the programs, locations, and services of Sevita Health

SUPERVISORY RESPONSIBILITIES

None

Minimum Knowledge and Skills Required for the Job

The requirements listed below are representative of the knowledge, skills, and / or abilities required to perform the job.

Education and Experience :

• High School Diploma required
• 1-2 years health care experience preferred
• Experience working in multiple data systems
• Experience with database management
• Experience with Point Click Care and preferred

Certificates, Licenses, and Registrations :

None

Other Skills and Abilities :

• Strong analytical and problem-solving skills
• Excellent written and oral communication skills
• Ability to work in a team-orientated environment
• Ability to work independently, self-motivate, and self-schedule tasks with a minimum of ongoing supervision
• Excellent attention to detail
• Knowledge of Microsoft Office, Outlook, Word, Excel
• Critical thinking skills / troubleshooting skills
• Proper phone etiquette

Other Requirements :

Travel as needed

Physical Requirements :

Sedentary work. Exerting up to 20 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met .

While performing the duties of this job, the employee is regularly required to speak, hear, and see.

Other Duties :

All other duties as assigned by management. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are requested of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

AMERICANS WITH DISABILITIES STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with the assistance of reasonable accommodations to be determined on a case-by-case basis via the interactive process.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.

We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.