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Employment Application for Service Advisor
An energetic and confident individual that enjoys solving problems is needed to fill the position of Service Advisor. While this position serves as a liaison between our computer technicians and our customers, NO technical skill or knowledge is required to perform this job successfully.
The Service Advisor’s primary duties include :
- Perform the check-in process for devices brought in for repair at our retail location
- Contact customers to review needed repairs after technicians diagnose the issue(s)
- Provide exceptional customer service and be empathetic to frustrated customers
- Answer telephone calls
- Assist the Retail Sales team with day-to-day operations
Relevant work history may include retail, food service, bank tellers, greeters / receptionist, clerical, or customer service and service advisors in other industries.
If you are looking for a career with a dynamic, growing employer, GigaParts is the place! Our team members’ benefits include :
- Medical and dental benefits
- 401K with generous employer matching
- Paid time off
- Above average wages
- Schedules to accommodate college coursework
- Advancement opportunities
- Performance-based evaluations and rewards
- Cross-training opportunities
- Great co-workers
- Managers who care about your happiness and success
Job Type : Full-time
Pay Rate : Averages $13-$15 / hour
Requirements : Previous experience in customer service or interacting with the public and Drivers License in good standing
Education : H.S. Diploma or GED
GigaParts is an EEOC employer that complies with the ADA and E-Verify. GigaParts is a drug-free workplace.
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