Equipment Repair Technician

Overview

The Collision Equipment Repair Technician will perform troubleshooting, repairs, and maintenance of welding and vehicle body measuring equipment in our Car-O-Liner distribution & service center.

PERKS - WHAT'S IN IT FOR ME?

• Competitive compensation
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) program
• Paid vacation
• Employee Assistance Program (EAP)
• Stock Purchase Plan
• Discount on Snap-on Products
• Associate purchase programs with key vendors and suppliers

Responsibilities

• Perform warranty and non-warranty repairs, troubleshooting and maintenance of Car-O-Liner products in accordance with manufacturers requirements and procedures.
• Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
• Support product inquiries and investigations by working closely with Engineering and Sales personnel as products are developed and provided to Client.
• Document service repairs. Perform data entry into service system as required.
• Coordinate service activities on assigned products.
• Act as a resource for others as needed.
• Keep abreast with industry standards and emerging technology.
• Participate in special projects as needed.
• Follow all company policies and procedures.
• Perform all other duties as assigned by management.
• Maintain a safe work area through example.

Qualifications

• High school diploma or general education degree (GED).
• Strong mechanical ability and basic equipment repair skills
• Moderate understanding of Electronics - (preferred, but not required)
• Keen problem-solving skills with the ability to work independently.
• Customer focused.
• Ability to learn a broad range of products across multiple product lines.
• Strong mechanical ability and equipment repair skills with use of hand tools and basic electronic testing equipment.
• Computer skills : Basic proficiency with Windows operating systems, as well as Office 365, experience in using Service Ticket systems (Freshdesk - preferred but not required)
• Excellent communication skills - both verbal and written, including technical writing skills
• Attention to detail.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to write simple correspondence and effectively present information in one-on-one, small group situations, customers, clients, and other employees of the organization.
• Ability to lift to 40lbs (18kg)
• Must be able to pass background check and drug screen.

Snap-on is an Equal Opportunity Employer, Minority / Female / Disabled / Veteran

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Catherine Zurla, Operations & HR Manager, Phone : 248-313-1374 email : [email protected]