Overview
The Collision Equipment Repair Technician will perform troubleshooting, repairs, and maintenance of welding and vehicle body measuring equipment in our Car-O-Liner distribution & service center.
PERKS - WHAT’S IN IT FOR ME?
- Competitive compensation
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) program
- Paid vacation
- Employee Assistance Program (EAP)
- Stock Purchase Plan
- Discount on Snap-on Products
- Associate purchase programs with key vendors and suppliers
Responsibilities
- Perform warranty and non-warranty repairs, troubleshooting and maintenance of Car-O-Liner products in accordance with manufacturers requirements and procedures.
- Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.
- Support product inquiries and investigations by working closely with Engineering and Sales personnel as products are developed and provided to Client.
- Document service repairs. Perform data entry into service system as required.
- Coordinate service activities on assigned products.
- Act as a resource for others as needed.
- Keep abreast with industry standards and emerging technology.
- Participate in special projects as needed.
- Follow all company policies and procedures.
- Perform all other duties as assigned by management.
- Maintain a safe work area through example.
Qualifications
- High school diploma or general education degree (GED).
- Strong mechanical ability and basic equipment repair skills
- Moderate understanding of Electronics (preferred, but not required)
- Keen problem-solving skills with the ability to work independently.
- Customer focused.
- Ability to learn a broad range of products across multiple product lines.
- Strong mechanical ability and equipment repair skills with use of hand tools and basic electronic testing equipment.
- Computer skills : Basic proficiency with Windows operating systems, as well as Office 365, experience in using Service Ticket systems (Freshdesk preferred but not required)
- Excellent communication skills both verbal and written, including technical writing skills
- Attention to detail.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to write simple correspondence and effectively present information in one-on-one, small group situations, customers, clients, and other employees of the organization.
- Ability to lift to 40lbs (18kg)
- Must be able to pass background check and drug screen.
Snap-on is an Equal Opportunity Employer, Minority / Female / Disabled / Veteran
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Catherine Zurla, Operations & HR Manager, Phone : 248-313-1374 email :
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