Customer Service Representative

A company is looking for a Customer Service Representative to start on November 17, 2025.

Key Responsibilities

Serve as the primary contact for members to resolve inquiries related to claims, enrollment, billing, and pharmacy

Provide exceptional service satisfaction and manage the service recovery process for complex situations

Participate in ongoing training and development to enhance knowledge of health plans and claims

Required Qualifications

High school diploma or equivalent

Two years of related customer service experience

Customer service experience in a healthcare setting preferred

Ability to work in a fast-paced and changing environment

Must reside in a state where the company is registered as an employer