Application Support Specialist

LHH is partnering with a client in the banking and finance industry to find a skilled Application Support Specialist for a 6-month contract to hire position hybrid based in Seattle, WA.

This is an excellent opportunity for a candidate with experience in financial institutions, specifically credit unions, who can provide exceptional support for core banking applications.

Key Requirements :

• Financial Institution Experience : Minimum 2 years of experience supporting core banking software solutions, with a preference for credit union experience.
• Technical Expertise : Proficiency in supporting and managing applications such as Fiserv / DNA core, Automate, CRM solutions, and ECM.

Strong understanding of Windows Server, SQL, and Oracle database installation and maintenance.

Communication Skills : Ability to effectively communicate complex technical concepts in layperson’s terms to business units and stakeholders.

Primary Responsibilities :

• Application Management & Support : Ensure applications are up to date and functioning efficiently. Partner with business units to facilitate upgrades and provide training as the subject matter expert.
• Collaborative Efforts : Assist with ongoing maintenance and troubleshooting of various applications, collaborating with the IT team to meet service quality standards.
• End-User Assistance : Help staff maximize the usefulness of enterprise applications and provide technical support for project-related activities.

Additional Details :

• Experience Required : Minimum of 2 years supporting core banking software solutions. Experience with Fiserv / DNA core software is highly preferred.
• Educational Background : Associate’s Degree in Computer Science or related field, or equivalent work experience.
• Work Schedule : 40 hours per week, Monday to Friday, 8 AM - 5 PM. Occasional on-call support may be required. Hybrid, 3 days in office per week.
• Work Environment : Business casual dress code with a collaborative and communicative culture.

About the Client :

The organization is dedicated to serving the community and values top-tier communication and collaboration. The team is passionate about their mission and is seeking an individual who is willing to go above and beyond to support their growth and success.

If you are a proactive Application Support Specialist with a strong background in financial applications and a passion for helping teams succeed, we would love to hear from you!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;

any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Applicants must be authorized to work for any employer in the U.S. and sit stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.

Please no C2C applicants*