Search jobs > Rogers, AR > Sr customer manager

Sr Manager, Customer Growth Insights

Mondelēz International
Rogers, Arkansas, United States
Full-time

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recommendations.

Also, you will have the responsibility to ensure shopping is integrated into marketing plans and programs as well as supporting the cross-category shopper insights agenda.

Mondelēz Shopper Insights Team Mission

Strive every day to be the indispensable partner with our internal stakeholders and retailers, encompassing both tactical execution and thought leadership, leading to profitable growth.

The Mondelēz Walmart Team and Culture

We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our stakeholders that are based on shopper insights.

We foster a supportive team atmosphere to amplify individual strengths and curiosity. We actively engage with and give back to our community through volunteerism and outreach support.

We value a diversity of talent, experiences, and backgrounds to expand our team culture.

  • Role would be a hybrid setting of 3 days a week in our Rogers, AR. office
  • Role is car eligible

Key Responsibilities

  • Build lasting business relationships based on trust and confidence
  • Demonstrate leadership by providing and showing a problem-solving mindset with direct reports
  • Support customer sales team and other internal stakeholders with fact based selling stories
  • Provide category and market share trends, along with forward-looking forecasting
  • Effective data visualization and confident presentation skills to internal and external stakeholders
  • Leverage multiple data and industry sources to monitor category, shopper, and competitive trends

What you will bring

A desire to drive your future and accelerate your career with experience and knowledge in :

  • Experience in using retailer / customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG / CPG industry
  • High proficiency in base business tools (Excel / PowerPoint), with expertise in data modelling with data visualization tools (experience with Tableau is a must)
  • In-depth knowledge in analyzing and creating visualizations of large amounts of data
  • Experience in presenting to retailer teams, and in negotiation planning / joint business planning
  • Strong knowledge and usage of market segmentation models
  • Proven track record in persuasively influencing and aligning key customers and business stakeholders in a highly matrixed organization
  • Able to partner well with marketing, sales and external agencies

What extra ingredients you will bring :

  • Proactive business curiosity
  • Bachelor's Degree Required
  • Minimum : 7-10 years in Shopper Insights, Category Management, or CPG Sales Analytics
  • Experience leading & developing direct reports
  • Demonstrate use case w / Luminate Channel Performance Scan & Shopper Behavior Panel data
  • Demonstrate use case w / Nielsen or Circana Syndicated Scan & Panel
  • Demonstrate problem-solving skillset / mindset to answer ambiguous business questions
  • Ability to thrive in a fast-paced environment; comfortable with prioritizing multiple deliverables & overlapping deadlines, and strong interpersonal skills to manage expectations

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint.

Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way.

We have corporate offices, sales, manufacturing and distribution locations throughout the to ensure our iconic brands including and cookies, , and crackers, and and confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

RegularShopper InsightsInsights

24 days ago
Related jobs
Mondelēz International
Rogers, Arkansas

Experience in using retailer / customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG/CPG industry. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recomm...

Acosta
Rogers, Arkansas

Personally call on headquarters, supervisors and other customer operations personnel for both direct and indirect customers. Responsible for the management of the assigned principals’ business (division and/or geographic), within designated “customer accounts”. Deliver principals’ objectives to incl...

Mondelēz International
Rogers, Arkansas

You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and recommendations. RegularShopper InsightsInsights. You will support our growth and the delivery of excellent business results. Also, you will have the responsibil...

Tyson Foods
Springdale, Arkansas

Through their engagement with the Teams Finance Manager and the TPM Team Performance Manager the Sr. Responsibilities include: joint growth planning across assigned categories promotional planning execution conducting regular business reviews internally and externally leading a team to execute reple...

Hain Celestial
Bentonville, Arkansas

The Manager of Customer Insights supports Hain’s Walmart Account Team by using syndicated data, shopper card data, and other insights to identify opportunities, influence the customer, and drive profitable topline growth. Support Hain’s largest customer team by serving as a Customer Insights Manager...

Promoted
FXI
Bentonville, Arkansas

Channel Marketing Manager - Walmart. FXI is seeking a dynamic and results-driven Channel Marketing Manager to support our partnership with Sam's Club and Walmart. Create proactive marketing campaigns that align with brand goals, account-based marketing strategies, and current industry trends. This r...

Agilent
AR, US
Remote

Collaborating with Segment Marketing managers, Product Marketing Managers, Brand, PR, Corporate Environmental Social Governance (EGS) and Marketing Communications professionals to develop strategic customer-centric messaging and positioning that is translated into marketing collateral, promotion and...

Walmart
Rogers, Arkansas

Bachelor's degree in Business, Communications, Marketing, or related field and 2 years' experience in marketing or related field OR 4 years' experience in marketing or related field. Want to use your marketing skills to connect diverse individuals to fulfilling careers doing the biggest, boldest, an...

Highmark Health
AR, Working at Home, Arkansas

Salesforce Data Cloud, Marketing Cloud, Marketing Cloud Intelligence, Adobe Experience Manager, and Workfront). This role within the marketing & experience department will be at the forefront of blending technology, process, and people to scale our marketing efforts and foster a collaborative and in...

Mediabistro
Bentonville, Arkansas

Key Responsibilities• Align and partner with Sales, Brand team, and Customers to build winning shopper marketing plans that help deliver the total US Splenda AOP target• Manage shopper marketing projects to ensure all programs are executed on time, within budget, and meet KPI objectives through post...