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Team Lead Customer Advocates

VirtualVocations
South Bend, Indiana, United States
Full-time

A company is looking for a Team Lead, Customer Advocates to build and empower a new team of customer advocates.Key ResponsibilitiesLead daily team operations and improve customer advocate processesRecruit and onboard team members while fostering a customer-first cultureCoordinate day-to-day activities including meetings, resource planning, and target settingRequired QualificationsStrong background in B2B or B2C customer serviceExperience in high-volume email, chat, and phone supportDemonstrated ability to inspire change from customer feedbackProven track record of delivering projects from concept to executionExperience collaborating with geographically dispersed teams

6 days ago
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