Benefit Re-Verification Specialist - 245973

Fully remote, but candidates must reside within 50 miles of Dallas, TX and attend a brief in-person Tech Enablement session in The Colony, TX during the first week (December 1–5).

We’re looking for detail-oriented and reliable professionals to join our team for a short-term contract supporting the annual insurance re-verification season. In this vital role, you’ll help patients confirm that their healthcare insurance coverage is active and accurate for their prescription medications.

If you have experience in healthcare insurance verification, benefits investigation, or pharmacy support, this is a great opportunity to leverage your skills in a fast-paced, remote environment.

Key Responsibilities

• Conduct a high volume of outbound calls to patients to re-verify insurance information.
• Communicate clearly and professionally with patients, payers, providers, and pharmacies to gather necessary details.
• Accurately document all patient interactions and verification outcomes in the system.
• Collaborate with team members to meet daily and weekly goals.
• Troubleshoot and resolve basic inquiries related to the re-verification process.
• Maintain strict confidentiality and comply with HIPAA regulations at all times.

Position Details

Qualifications

Preferred :

Why You’ll Love This Role