Senior Operations Manager- Clinic Setting

As a Senior Leader in Operations at ABC, you will lead the overall operations across multiple centers and neighborhoods.

This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and ownership of financial, safety, and compliance of your location(s).

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Your goal is to Transform the lives of children with autism and the clinicians who support them.

Why Our Leaders Choose ABC

• Competitive Pay : Base salary between $75,000-$95,000 / year
• Bonus : Potential of up to $25,000 - Monthly & Quarterly!
• Career Growth : Clear pathways from Senior OM to Group OM to Regional Director of Operations (RDO) to Senior RDO!
• Professional Development : Learning is one of our core values! It's instilled in our culture through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX!

Additional Rewards

• 10 Days PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure.
• Student Loan Repayment Employer Contributions.
• Maternity / Paternity Award of up to $3,000 & FSA Options for Childcare.
• Door Dash Pass, Team Happy Hours, and Regional Night of Honors.
• Up to $600 Student Loan Repayment Options & Tuition Discounts.
• 90% Health Insurance Coverage for ABC Teammates.
• 401k Retirement Plans with 2% Company Matching with 100% Vesting.

What You Will Be Doing At ABC

• Metrics & Financials : Monthly tracking of KPIs, Clinic Budgets and Team Performance across multiple centers and neighborhoods.
• Community Engagement : Establish strong connections with families, providing education and guidance throughout the onboarding journey.
• Team Leadership : Attract, Engage & Retain 80+ teammates who deliver on Clinical Excellence.
• Clinical Outcomes : Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.

What You Will Bring To ABC

• At least 6-8 years of people management experience leading a large team of professionals across multiple sites and / or district management.
• Bachelors or Masters degree preferred or considerable people management experience required.
• High EQ - we work with kids with developmental delays and their families.
• Strong and professional communication among Department Leaders.
• An Impact Player who will give an amazing experience to all teammates & families!

ABC Story

Every individual with autism has their own special story. At ABC, our goal is to empower children with autism to achieve their full potential.

We meet every child where they are, using a strengths-based approach. With an industry leading Net Promoter Score of 97 from families, we engender loyalty and support from all parents and clinicians.

With locations in Texas, Arizona, Colorado, Illinois, North Carolina and Minnesota, ABC is the largest and leading provider of Applied Behavior Analysis (ABA) for pediatric patients with autism.

Behind the success of each child is a passionate team of more than 1,000 board certified behavior analysts (BCBAs), 7,000 para-professionals (BTs and RBTs) and a support team of psychologists, assessment specialists and operations professionals devoted to serving and improving the lives of children with autism.

Physical Requirements

• Ability to sit, stand, and walk and assume a variety of positions (i.e. bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead).
• Ability to lift or move up to 50 pounds.
• Ability to maintain near and far visual acuity.
• Must be able to be physically present at assigned job location.
• Ability to properly wear necessary PPE.
• Ability to hear, understand, and distinguish speech or other sounds.
• Exposure to moderate-to-loud level of noise on a frequent basis.
• Ability to make independent decisions and evaluate consequences.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

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