Search jobs > Hartford, CT > Billing specialist
A company is looking for a Billing Support Specialist to handle customer billing inquiries and provide support in a remote setting.
Key ResponsibilitiesResolve billing inquiries via email and assist customers with subscription management issuesBecome an expert in the company's billing systems to provide accurate guidanceDocument and escalate complex billing issues to ensure timely resolutionRequired Qualifications1+ years of experience in customer support, preferably in SaaS or billing-related rolesBasic understanding of billing systems and payment troubleshootingFamiliarity with ticketing systems (e.
g., Zendesk)Ability to work in a metrics-driven team environmentAuthorized to work lawfully in the United States
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