A company is looking for an IT Service Delivery Manager to oversee IT service delivery for Venue Infrastructure and Application support teams.
Key ResponsibilitiesDevelop and maintain the IT service delivery catalog for venues, festivals, and officesEstablish and track SLAs, KPIs, and performance metrics for IT servicesManage vendor relationships and ensure compliance with service delivery policiesRequired Qualifications10-15 years of experience in IT Service Delivery and operations managementExperience in developing and managing SLAs and KPIsITIL v3 Expert certification preferredProject Management Professional (PMP) certification desiredExperience with ITSM software applications and reporting tools
IT Manager - Service Delivery (ServiceNow), QA, and DevOps
This role will involve managing the team through software and service interdependencies to maximize efficiency and scalability; managing the execution of the team's operating; bridging the gap by recognizing the interdependence of software development and Technology operation; and helping the organi...
IT Manager - Service Delivery (ServiceNow), QA, and DevOps
This role will involve managing the team through software and service interdependencies to maximize efficiency and scalability; managing the execution of the team's operating; bridging the gap by recognizing the interdependence of software development and Technology operation; and helping the organi...
IT Service Manager
A company is looking for a Service Manager to lead and manage the Service Delivery Team. ...
IT Service Delivery Manager - End User Services
Reporting to the Manager of IT Service Operations, the Delivery Manager will work in close partnership with service providers, ITSM process leads, and other IT staff to drive operational excellence, continual service improvement, and achievement of IS&S departmental goals and objectives. The IT Serv...
Services Delivery Manager
A company is looking for a Services Delivery Manager to drive service opportunities and enhance customer satisfaction. ...
REMOTE Service Delivery Manager
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic...
Project Manager Service Delivery
Proven experience managing technical service delivery projectsAbility to manage multiple priorities in a fast-paced environment. A company is looking for a Project Manager, Service Delivery to oversee customer deployments and ensure high levels of satisfaction. ...
KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager
Act as the primary relationship manager for the Software Procurement Operations with the Global Procurement team, member firms, business units, stakeholders, outsourced License Desk, and software resellers; engage stakeholders in continuous conversation to pass on new information and solidify partne...
Senior Service Delivery Manager
Apex Systems, a Global IT Services organization, is searching for a Service Delivery Manager for a large healthcare client. Role: REMOTE Service Delivery Manager. Quality Assurance spans both Manual and Automated Testing, with DevOps focusing on maturity from their current state. Management will inc...
Senior Service Delivery Manager
Owns the overall relationship with the assigned customers, customer satisfaction, program(s) profitability, while adhering to contract requirements and service levels. Senior Service Delivery Manager. Senior Service Delivery Manager. Senior Service Delivery Manager. ...