Sales Training Manager

Job Description

Job Description

We are seeking a motivated and experienced Sales Training Manager to develop and implement comprehensive training programs for our In-Home Sales Representative.

This role will be critical in enhancing the sales team's skills, ensuring they excel in delivering exceptional customer service and achieving their sales targets.

Key Responsibilities :

• Training Development : Design and deliver engaging training programs focused on effective sales techniques, including the one visit close strategy, tailored for the In-Home Sales Representative.
• On-the-Job Training : Conduct field training sessions, providing hands-on guidance and support during in-home appointments to reinforce training concepts.
• Performance Assessment : Monitor and evaluate the performance of sales personnel, offering constructive feedback and identifying areas for improvement.
• Sales Strategy Support : Collaborate with the General Manager to align training initiatives with the overall sales strategy and objectives.
• Continuous Improvement : Stay updated on industry trends and best practices, incorporating new techniques into training sessions to ensure the sales team remains competitive.
• Coaching and Mentoring : Provide ongoing coaching and mentorship to enhance the team’s skills and confidence in the field.
• Resource Development : Create training materials, manuals, and resources that support ongoing learning and development for the sales team.
• Document all disciplinary actions and conduct PIP if needed.
• Feedback Loop : Gather feedback from trainees to refine training programs and ensure they meet the team’s needs effectively.

In-Home Sales Representatives Training :

• Train representatives on effectively managing in-home appointments scheduled from qualified leads, emphasizing that there is no cold calling involved.
• Provide guidance on how to accurately determine the scope of work, provide estimates, and deliver solutions to homeowners in need.
• Educate reps on executing top-notch customer service, managing remediation crews, monitoring job status, and maintaining clear communication with customers, company management, and insurance carriers.
• Ensure reps are trained to respond promptly (within one hour) to new job notifications and complete all necessary documentation in a timely manner.

Qualifications :

• Experience : Minimum of 3-5 years of experience in sales training or sales management, preferably in in-home sales or related fields.
• Training Expertise : Proven ability to design and deliver effective training programs that drive performance.
• Sales Knowledge : Strong understanding of sales techniques and strategies, with a focus on quick closes and customer engagement.
• Communication Skills : Excellent verbal and written communication skills, with the ability to engage and inspire others.
• Adaptability : Ability to tailor training approaches to different learning styles and adapt to changing circumstances.
• Organizational Skills : Strong organizational skills with the ability to manage multiple training sessions and follow-ups effectively.
• Passion for Development : A commitment to developing others and a passion for fostering a high-performance sales culture.

Company Benefits :

• Dental, Vision Insurance, PTO and 401k match
• Company vehicle with fuel card
• Company cell phone

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

INDHG