Group Coordinator

Job Description

Job Description

Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile.

With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

Job Description

Group Coordinator

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team.

You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What is in it for you :

• Opportunity for growth within Accor and Fairmont Chicago
• Paid Time Off
• Medical, Dental, and Vision insurance, 401k
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

• Consistently offer exceptional, friendly, and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests, enter rooming lists, and update accurate information in the system
• Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
• Ensure that all reservations are recorded following established procedures with full and clear information and inputted correctly and promptly
• Organize and implement administrative systems & procedures, and perform necessary support duties
• Prepare and maintain your department's records
• Adhere to and promote our company values and wider brand standards
• Other administrative tasks as needed

Qualifications

Your experience and skills include :

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer softwares
• Knowledge of Opera PMS or a related system
• Previous administrative experience in a similar role preferred
• Strong administrative skills required

Additional Information

Visa Requirements : Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.