Patient Service Representative (PSR)

Job Details

Description

Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive women’s healthcare community.

Comprised of nearly 500 providers and 200 care center locations across five states, Axia Women’s Health is leading the way in women’s health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services.

Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the MidAtlantic, we are currently recruiting a Medical Receptionist to help us continue the tradition of providing quality OB / GYN care to patients at our locations in Voorhees, NJ.

Candidate will be responsible for working one evening shift per week 11 : 30pm - 8 : 00pm or 7 : 45am-4 : 30pm.

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff.

Job duties include but are not limited to :

Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service).

Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.

• Greet patients / visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
• Explain financial requirements to patients; collect and record copays as required.
• Perform registration functions for new and existing patients.t schedules for previous day.
• Maintain confidentiality regarding all patients.
• Verifying insurance and billing balances
• Referrals and medical records
• Adhere to infection control / safety guidelines and confidentiality policies through HIPAA compliance.
• Other duties as assigned.

Qualified candidates can :

• Adapt to changing priorities and business needs
• Be flexible and not easily flustered
• Give great customer service
• Work in a fast-paced innovative environment
• Multitask well
• Focus on what is best for the team over the individual
• Work 40 hours per week
• Work between the hours of 8 : 00 a.m. and 5 : 30 p.m. with one closing shift of 12-8pm.

Full Time Benefits Summary

• Full time benefit-eligibility beginning the first of the month after hire
• Immediate 401(k) matching contribution with no vesting period
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs as low as $8 per pay
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.

We welcome all individuals without regards to gender, race, ethnicity, ability, or sexual orientation and proudly celebrate our individual experiences and differences.