Medix is hiring a Patient Service Representative to support a speciality medical office in Mt. Laurel, NJ.
Job Functions :
Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients / families.
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual / demonstrates appropriate etiquette.
Informs patients of delay in physician schedules, assists with patient comfort while delayed.
Posts all self-pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account.
Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed.
Review Eligibility and Phone report.
Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
Works cooperatively with patient resources and clinical staff to ensure timely pre-authorizations.
Completes referrals according to departmental guidelines and properly enters into the appropriate system.
Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
Demonstrates the ability to adequately follow downtime procedures.
Schedule :
Monday - Friday 8am- 5pm
Position Requirements :
High School Graduate or GED required.
Previous medical receptionist or patient service experience.
Ability to communicate in English, both orally and in writing.
Must have excellent customer service skills.
Must have the ability to organize and perform multiple tasks in a timely manner.
Knowledge of medical office and terminology.
Basic proficiency in computer use required.
Experience with EHR, Practice Management System and Departmental / AncillarySystems preferred.
Interviews are taking place now - Apply today!
Front Desk Receptionist/Patient Service Representative
The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The goal of this individual should be to provide such exceptional phone service that patients feel as if they are calling ...
Phlebotomist Patient Services Representative
The Phlebotomist Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Phlebotomist Patient Services Representative (PSR II) ...
Patient Service Representative - Passaic County
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the...
Patient Services Representative (Onsite)
The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Patient Services Representative (PSR II) represents the face of our...
Patient Service Representative - Essex County
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the...
Patient Service Representative (PSR)
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Comprised of nearly 500 providers and 200 care center locations across five states, Axia Women’s Health is leading the way in women’s health by offering a full spectr...
Medical Assistant/Patient Service Representative - Endocrinology
Assists Physician, APN/PA with patient care, patient flow, procedures and clerical duties. Responsible for greeting patients/family, scheduling patient appointments and tests in an efficient and timely manner. Contact with patients or patient specimens are possible. Collects payments from patients, ...
Patient Service Representative
Patient Service Representative. Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Informs patients of delay in physician schedules, assists with patient comfort while delayed. Previous medical receptionist or patient se...
Patient Services Representative
This position has a strong emphasis on customer service to our patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfacti...
Receptionist
We are looking for a front desk receptionist for our Marlton, New Jersey title insurance agency. ...