Engineering Technician II

Description

The Engineering Technician II will perform assignments that are not completely standardized or prescribed. The role requires selecting or adapting standard procedures or equipment, using fully applicable precedents.

The technician will receive initial instructions, equipment requirements, and advice from a supervisor or engineer as needed and will perform recurring work independently.

Work will be reviewed for technical adequacy or conformity with instructions.

Primary Responsibilities :

Installing, supporting, and maintaining communication circuits

Performing technical analyses of hardware and transmission facilities using various diagnostic tools to support efficient network operations

Identifying, diagnosing, and resolving technical problems related to VoIP or network failure / integrity and usage of PC hardware and software

Identifying, diagnosing, and resolving technical problems related to inside and outside cable plant

Work as the interface between AEGIS and cable plant Managed Service Providers.

Utilizing existing knowledge while building additional knowledge of the company, client, and processes

Resolving work orders for Cable Plant, Network, and VoIP issues

Resolve VoIP and analog phone lines and issues

Solving a range of straightforward problems

Analyzing possible solutions using standard procedures

Completing work with a moderate level of guidance and direction

Solving standard problems by analyzing possible solutions using experience, judgment, and precedents

Impacting the quality of own work and the work of others on the team

Working within guidelines and policies

Explaining information to others in straightforward situations

Basic Qualifications :

High School diploma with 4 or more years of relevant experience

3+ years of cable plant experience working with fiber optic, copper, and category cabling

1+ years' experience troubleshooting complex routing and switching issues

1+ years' experience configuring switches, routers, network appliances, WAN acceleration devices

Basic network troubleshooting skills

Basic inside and outside cable plant skills

Basic troubleshooting skills with VoIP and analog phone lines

Excellent customer service skills

Excellent oral and written communication skills

Ability to lift and carry 50 lbs. for up to 100 feet at a time; ability to lift 25 lbs. vertically using ladders

Ability to work in confined spaces, such as raised floors or communications closets; ability to work in noisy environments, such as data centers and operations centers;

ability to stand or sit for 8 hours at a time

Preferred Qualifications :

CCNA or other Networking Certification

Cable plant experience with inside and outside cable plant

VoIP and analog phone experience

Organized and detail-oriented

Strong leadership skills

Self-motivated / self-directing

Strong collaboration, prioritization, and adaptability skills

Relationship-building skills

Ability to manage and prioritize own work and that of the team

Independent decision-making

Analytical thinking and problem-solving abilities

Ability to effectively communicate with all organizational levels (from SMEs to Senior management)

Ability to analyze problems at various levels (detail level, overall organizational impact, etc.)

Original Posting Date :

2024-09-10

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range : Pay Range -

Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.