Manager Mid-Market Customer Success

VirtualVocations
Manassas, Virginia, United States
Full-time

A company is looking for a Manager, Mid-Market Customer Success (East Coast).Key ResponsibilitiesManage and support Mid-Market Customer Success Managers to maximize net dollar retention and build executive relationships with clientsProvide coaching, feedback, and real-time assistance to team members on client interactionsAnalyze customer data and market trends to inform strategic decisions and enhance the customer experienceRequired Qualifications1-2 years of experience managing a Customer Success teamPreferred location in Eastern or Central Time zonesExperience in a Customer Success or Account Management role, preferably in marketing or software sectorsSelf-motivated with an entrepreneurial mindsetStrong commitment to continuous learning and development

16 hours ago
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