General Description :
The Front Office Administrator will serve the organization by meeting USA Hockey Arena front office
objectives. The position will assist all aspects of the office needs. In addition, the role will support
service sales to current and potential customers. This role will provide administrative support to
other arena staff.
Schedule : Monday through Friday, 9 : 00am to 2 : 30pm
Duties and Responsibilities :
- Answer phones and direct calls in a professional manner.
- Maintain ice schedule and compile day to day ice sales.
- Maintain, organize and implement registration for learn to skate, learn to play, and rec hockey.
- Oversee rostering for USA Hockey teams that skate out of USA Hockey Arena.
- Operate point of sales register.
- Assist Accounting office with daily deposit, and other needed task.
- Produce and deliver monthly ice invoices.
- Greet visitors and supervise customer service window.
- Maintain main office for cleanliness and organization.
- Perform basic filing and clerical duties to organize and store paperwork and documents.
- Order and maintain office supplies.
- Handle incoming and outcoming mail and shipping.
- Administrative support for all Arena programs and events.
- All other duties and responsibilities as assigned by supervisor.
Knowledge, Skills and Abilities :
- Excellent written and oral communication skills.
- Detail oriented and works with a high degree of accuracy.
USA Hockey Arena is a multi-purpose arena in Plymouth, Michigan, opened in 1996. Originally known as Compuware Sports Arena, It was renamed to USA Hockey Arena in 2015 when the USA Hockey Foundation purchased the arena.
USA Hockey Arena encompasses approximately 170,000 square feet with one main seating level, private suites and press boxes.
The creative design of the arena affords the opportunity to provide 3,504 seats for hockey games and 4,500 seats for concerts and other performances.
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