Veterans Affairs Supportive Housing Program Coordinator 31-24

JOB NOTICE

DATE POSTED : August 27, 2024

Job # : 31-24

POSITION : Veterans Affairs Supportive Housing Program Coordinator

SALARY : $23.28 - $25.00 per hour + Benefits

DEADLINE FOR APPLICATIONS : Open Until Filled

The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing.

The qualified candidate will coordinate service through the Veterans Affairs Supportive Housing (HUD-VASH) program and other rental assistance programs.

HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.

What you will do in this position :

• Coordinate rental assistance and services for both tenant-based voucher and project-based voucher programs.
• Implement the complete leasing cycle for assigned grants, programs, and projects, from referral and wait list management, to determining eligibility for admission, issuing vouchers and requesting inspections, to lease-up and ongoing eligibility
• Collaborate with Austin VA Outpatient Clinic staff and other homeless service providers to ensure clients successfully submit application materials, provide documents, and remain in compliance with family obligations to remain stably housed
• Complete contract execution with property managers and ensure timely and accurate subsidy payments on the client's behalf in accordance with specific program regulations
• Promptly respond to property manager, partner, or client inquiries via phone or email and provide guidance on program policies and procedures to maintain excellent working relationships
• Conduct annual reexaminations and interim reviews, collect documentation following the verification hierarchy, calculate rent adjustments, and notify residents and property managers of any changes in writing
• Perform timely and accurate data entry and maintain organized client records in the digital file storage system
• Prepare reports required by the assigned grants, track program participation and utilization using databases and spreadsheets
• Attend and participate in case staffing meetings with community partners related to clients experiencing homelessness

More about this position :

Qualified candidates must possess :

• Bachelor's degree in social science or business from a four-year college or university; OR
• Four years related experience and / or training; OR
• Equivalent combination of education and experience.

Preferred candidates will also possess the following skills and abilities :

• Ability to provide compassionate and professional customer service to the clientele of diverse backgrounds including people with disabilities and people experiencing homelessness
• Strong computer skills (Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)
• Excellent oral and written communication skills
• Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry, the Austin / Travis County Homelessness Response System, and the Homeless Management Information System (HMIS).
• Spanish language proficiency

The HACA Assisted Housing Department is a cohesive and committed team of affordable housing professionals. We work together to uphold the values and commitments of our agency, administer just and impactful programs, and maintain the highest standard of performance and program integrity.

The primary task of this department is to administer the Housing Choice Voucher program. Together we support more than 6,000 households and pay more than $70 million in rental assistance every year.

PHYSICAL REQUIREMENTS : While performing the duties of this job, the employee is regularly required to stand

and walk regularly. Ability to understand and follow complex and, written and oral instructions. Able to communicate

and relate to persons of diverse backgrounds and, abilities to establish and maintain effective courteous working

relationships with residents, community partners and, co-workers.

BENEFITS / WORK ENVIRONMENT : This position offers a hybrid work option. HACA offers a highly

competitive compensation and benefits package, including 100% paid medical, vision, and dental insurance.

We offer an employer-paid retirement plan vacation / sick time off and 13 paid holidays. For a more detailed

description of our compensation / benefits offered, go to the following website :

APPLICATION FOR EMPLOYMENT : To be considered for this position, Applications may be submitted online

at the following website :

We will also accept applications at 1124 S. IH-35, Austin, Texas 78704. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check, driving record, Texas Driver's License, and a Physical / Drug Screening will be required upon offer of employment .

EQUAL OPPORTUNITY EMPLOYER

Job Posted by ApplicantPro