Authorization Coordinator II-Hybrid/Remote

Join Aveanna Support Services and make a real difference for families.

We provide exceptional community-based services to over 20,000 Intellectually and Developmentally Disabled clients nationwide.

If you're passionate about helping others and want to be part of a growing company with a supportive team environment, this is the place for you.

Experience in the areas listed below are welcomed :

• Customer service
• Retail
• Healthcare
• Caregiving
• Restaurant industry
• Data entry

At Aveanna, we celebrate diversity and offer competitive pay and benefits. With opportunities for career growth and advancement, we invite you to apply today and discover a fulfilling career with us.

What we are seeking :

The Authorizations Coordinator II will be responsible for entering all authorizations into AveannaCare. They will be the point person for all authorization inquiries in the office.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES :

• Adhere to Aveanna Core Values
• Process and enter all authorizations for each regional center into AveannaCare
• Import authorizations and other related documents as needed into AveannaCare
• Research authorizations as needed with Regional Center staff
• Communicate with Regional Center accounting department, case management, internal Aveanna Support Services staff & billing teams
• Alert families and immediate supervisor of significant authorization changes such as cancellations, unit reductions, and unit increases
• Identify and problem solve issues that require entries to be adjusted
• Evaluate data issues, report feedback and observations in determining task priorities
• Perform other duties as assigned or needed

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job.

The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications :

• Bachelor’s degree is preferred, but not required
• Strong problem-solving skills
• Minimum of one year of payroll and / or customer service experience within the last four years
• Excellent interpersonal skills; self-driven, motivated and results oriented
• Strong analytical and judgment skills
• Intermediate computer skills using Microsoft Windows, Word, Excel, and ability to learn Aveanna’s proprietary software programs
• Ability to successfully handle multiple tasks simultaneously, strong organizational skills
• Thrive in a fast-paced environment

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

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Remote working / work at home options are available for this role.