A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers.
Key ResponsibilitiesResolve complex inbound customer support and technical questionsManage customer escalations and ensure high levels of customer satisfactionMaintain accurate records of customer interactions and contribute to the SBT Knowledge BaseRequired Qualifications3+ years of applicable Senior Customer Support experience in a technical or SaaS environmentExperience managing complex customer requests in a fast-paced settingFamiliarity with Postman and SoapUIExperience with HubSpot, Salesforce, and Jira is a plusBachelor's degree is preferred
Senior Customer Service Representative
Aristocrat Interactive seeks a full-time Customer Service Representative to support our players in the iGaming and iLottery space. Provide dedicated support to VIP clients, addressing account, product, and service inquiries. Deliver feedback on service failures and customer concerns to improve servi...
Customer Support Representative
A company is looking for a Remote Customer Support Representative to assist clients in their health journey. ...
Senior Customer Service Representative
Aristocrat Interactive seeks a full-time Customer Service Representative to support our players in the iGaming and iLottery space. Provide dedicated support to VIP clients, addressing account, product, and service inquiries. Deliver feedback on service failures and customer concerns to improve servi...
Senior Customer Support Trainer
A company is looking for a Senior Customer Support Trainer / Program Manager. ...
Senior Customer Service Representative
Aristocrat Interactive seeks a full-time Customer Service Representative to support our players in the iGaming and iLottery space. This position will be a full-time role with the following schedule: Please note that the shifts available for this role are listed below: Sunday thru Friday or Tuesday t...
Technical Customer Support Representative
A company is looking for a Technical Customer Support Representative. ...
Senior Customer Service Representative
Aristocrat Interactive seeks a full-time Customer Service Representative to support our players in the iGaming and iLottery space. Provide dedicated support to VIP clients, addressing account, product, and service inquiries. Deliver feedback on service failures and customer concerns to improve servi...
Customer Service Representative (Phone Support)
Customer Service: Respond to customer inquiries via phone, provide timely responses to customer needs, resolve customer issues, and enhance customer satisfaction. Customer Focus: A customer-centric approach, actively maintaining and enhancing customer relationships. Customer Guidance: Guide customer...
Customer Support Representative
If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Customer Support Representative Responsibilities : Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry a...
Customer Support Representative (Government Sector)
Prenax Customer Relationship Managers have an assigned list of customers that they build a relationship with and provide ongoing support. Provide timely feedback to the Department Manager regarding service failures or customer concerns to meet or exceed customer’s expectations. We manage and consoli...