Staffing Scheduler - Veterinary Hospital

Job Description

Job Description

The Animal Emergency & Referral Center of Minnesota (AERC-MN) is currently in search of a dedicated Staffing Scheduler to join our team on a full-time basis.

We are looking for a well-organized and visionary professional who is passionate about their work, values diversity, and strives for excellence in all they do.

The ideal candidate will have prior experience in staff scheduling, preferably in veterinary or human healthcare, handling multiple departments, and managing schedules, time-off requests, and rotations for a team of over 400 individuals.

Why AERC?

AERC-MN stands as a distinguished AAHA-accredited emergency and specialty hospital, proudly owned by local veterinarians.

Operating two 24 / 7 facilities within the Twin Cities area, alongside a dedicated Urgent Care center, we prioritize fostering meaningful connections within our community, rooted in kindness, dignity, and mutual respect.

Our compensation and benefits packages are competitive, and our company culture places a strong emphasis on maintaining a healthy work-life balance.

We celebrate each other's successes and encourage innovative solutions. At AERC-MN, we see mistakes as opportunities for growth and challenges as opportunities for development.

We actively seek and share knowledge, assume the best intentions of our colleagues, and take pride in our work. If you share our values and are dedicated to excellence, we invite you to apply for this exciting opportunity to join the AERC-MN team.

Role Title : Staff Scheduler

Department : Operations

Shift : Day Shift (8 a.m. - 4 p.m. or similar)

Schedule : Monday - Friday. Nights and weekends occasionally to meet deadlines.

Compensation : Hourly, dependent on skills, education, credentials, and other factors.

Benefits : Medical, Dental, Vision Insurance provided at up to 80% covered by AERC. Short-Term, Long-Term Disability, Life Insurance, and EAP.

PTO. Uniform, Pet, and CE stipends are available, and more.

As a Staff Scheduler at AERC, you will be responsible for maintaining the schedule for selected teams to ensure that all clinic locations are adequately staffed every shift.

You will be identifying areas for improvement in scheduling functions and ensuring team members' satisfaction with their schedules.

Qualifications :

Education and Background

• High School Diploma or Equivalent required.
• Minimum two years prior staff scheduling experience.
• People management experience preferred.
• Process management experience preferred.

Teamwork and Development

• You are proactive, supportive, and collaborative.
• You share knowledge, promote positivity, and take responsibility for your professional development.
• You are eager to recommend process improvements and value diverse opinions.
• You seek and value open, honest communication and constructive feedback in a timely manner.

Human Resources

• You understand and embody the importance of staff equality, trust, and confidentiality, especially when working with those protected under the ADA, FMLA, medical leaves, etc.
• You demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.
• You will maintain the master schedules, address and resolve long-term trends in caseload across six key departments, and over 200 support staff team members.

Key Responsibilities

• Develop, maintain, and enforce scheduling prioritization rules, processes, and tools to manage staffing needs at all clinic locations and on-call schedules.
• Establish cross-functional collaborative partnerships with all levels of leadership to create schedules and plans that allocate available team members to best serve our clinic, patient, and client needs.
• Create and develop reports that verify work hours to scheduled hours, monitor employee attendance and overtime, track key data points to determine patterns in heavy caseloads, and schedule solutions to balance the patient-to-support team ratios.

Continued Professional Development

• Skills can be taught, and we value training and professional development. When you succeed, we all succeed.
• This is a non-animal handling role. Although you will not physically handle patients often, you will work closely alongside them while focusing on providing the best care and support to patients, clients, and the referring community.

How to Apply :

If you believe you have the qualifications and dedication to join the AERC-MN team, please complete our online application.

The application process is quick and straightforward, requiring your resume and answers to a few questions to help us get to know you better.

So, why wait? Click the "Apply Now" button and get started! We make every effort to respond within three business days, so you won't be kept waiting.