General Manager, Tucker

General Manager, Tucker-(240001Y9)

Description

Marcus Theatres - General Manager Broad Description of Duties : The General Manager is responsible for managing all associates as well as all aspects of the operation of their theatre location to achieve revenue, sales / marketing, cost control, quality measurement, staffing, associate development, and guest satisfaction results.

This position reports to the District Director.

Essential Functions / Job Duties : Revenue / Expense Management1. Maintains revenue, and payroll expenses, other expenses, and profit margins within the budgeted parameters.

Implements appropriate action and contingency plans when the property falls below the established budget parameters.2. Provides each guest with a quality movie-going experience by Company standards.

3. Sets structures and strategies to maximize revenues and gain share through review of competitor and market conditions.

4. Adheres to budget guidelines and develops systems to control costs and improve profitability. Is responsible for explanation of all revenue and expense variances.

5. Works with District Director on major repairs and replacement costs and assists with writing capital improvement proposals.

Prepares annual capital expenditure report. Complies with allocated budgets and justifies variances. Receives authorization for non-routine expenses.

6. Assures that all orders are within the budgeted or adjusted budgeted parameters including adjusting inventories up or down to accommodate the business needs.

Sales / Marketing1. Monitors competitors within the district for industry trends, standards, activities, and practices and takes appropriate action where required.

2. Promotes and supports company-sponsored guest and associate recognition programs 3. Promotes Marcus Theatres Corporation Brand and helps create Brand awareness.

Quality Guidelines1. Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audits, and inspection scores.

2. Monitors and ensures the effective performance of maintenance and concession staff through frequent discussions and inspections.

3. Maintains and administers safety and security of guests and associates, including OSHA compliance, General Liability, and Workers' Compensation reporting requirements.

Complies with all federal and state guidelines.4. Ensures that all areas of the theatre are within company standards, including quality, service, cleanliness, safety, security, and maintenance programs.

Provides concise and informative property evaluations using a consistent measure of the theatre's performance about observations both positive and negative.

5. Investigates and ensures corrective actions are in place for all theatre deficiencies found via internal / external auditors, property walk-throughs, guest or associate complaints, etc.

6. Ensures that improvements are made to enhance curb appeal, approach, lobby presentation and auditorium experience.Staff Development1.

Recruits selects, and retains quality staff. Maintains turnover at acceptable levels. Mentors associates regarding their growth and development.

2. Trains and develops associates regarding policies, practices, and procedures. Mentors associates regarding their growth and development to include providing leadership, praise, and encouragement.

3. Conducts performance appraisals, disciplinary actions, counseling, and discharge of associates.4. Informs District Director on a timely basis of any operational or personnel problems at the theatre.

5. Networks and recruits for personnel as needed.Administration1. Maintains associate records to comply with all Human Resources and Payroll guidelines and procedures.

Ensures timely submission of all associate documentation into the Kronos system and to the Human Resources Department.2.

Schedules associates and maintains payroll within budget.3. Maintains regular communications with film bookers to monitor movie bookings.

4. Processes daily and end-of-period reports. Processes accounts payable and payroll. Assures accurate accounting of property funds, including cash drawer, bank deposit, and change, checks, credit cards, and petty cash.

5. Administers the Radiant sales system for the theatre with Level 1 access to functions. The manager is responsible for the control and distribution of passwords to the system for all users and assigning the correct level of access according to job classification.

Box office and concession Level 2, assistant manager level 3) Also responsible for the timely removal of passwords from the system for separated associates.

6. Inventories and orders supplies.7. Performs job duties of any position with the theatre as necessary.*The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

• Job Requirements : Possess strong interpersonal, verbal, and written communication skills, problem identification and problem-solving skills;
• Willing and motivated to learn new skills, tasks, and software systems to meet the changing demands of the industry; Previous related management experience in all areas of theatres operation with a minimum of 5-8 years of overall theatre management (industry) experience;
• Minimum of two (2) years as a manager in a full service (table service with full bar) restaurant or Theatre operation with F&B amenities;
• Ability to manage industry-based high attendance tier theatre with multiple F&B options, including in-theatre dining experience;
• Represent the company in a professional manner; Must complete field and classroom training programs; Good computer skills and familiarity with Microsoft Word, Excel and Access, e-mail, web access as well as operate office equipment;
• Ability to obtain Serve Safe CertificationMust be willing to travel up to 25%; Flexibility to work varied shifts to include days and nights, weekends and holidays;

Extensive knowledge of food preparation and storing guideline standards as directed by Marcus practices and legal requirements Education

Required : BA / BS degree or combination of education and / or equivalent experience

Marcus Theatres is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination in our hiring and employment practices by all applicable laws.

Primary Location

Georgia-Tucker-Tucker

Work Locations

Tucker4043 Lavista RdTucker30084

Theatre Management

Organization

Theatres

Schedule

Full-time

Employee Status

Regular

Job Type

Experienced

Job Level

Executive

Job Posting

Jul 19, 2024, 11 : 22 : 36 AM