Admission Services Representative I

Come and be a part of the esteemed Nova Southeastern University (NSU) community, dedicated to academic excellence since 1964.

At NSU, we offer competitive compensation packages and comprehensive benefits that include tuition waivers, retirement plans, and exceptional medical and dental coverage.

We prioritize the well-being of our community by upholding a tobacco-free environment.

Position : Admission Services Representative I

Location : Tampa- Clearwater Campus

Responsibilities :

This job description outlines the responsibilities of an Admission Services Representative I in a university setting working in NSU’s Student Affairs and College of Undergraduate Studies at our Tampa Clearwater campus.

The Admission Services Representative I support enrollment objectives by providing superior customer service to prospective students from the point of inquiry through enrollment, resulting in enhanced student engagement and retention.

Additional responsibilities include :

1. Provide support with application and enrollment documents.

2. Review student applications, including credentials, GPA calculation, transcript verification, and application package preparation for admissions decisions.

3. Contact prospective students to explain program offerings, admission requirements, and services via phone or email.

4. Collaborate with admissions teams, academic advisers, and financial aid officers to ensure a smooth transition from inquiry to enrollment.

5. Participate in on-campus events (e.g., fairs, open houses, tours) to promote programs to prospective students.

6. Manage admissions data by inputting decisions, classifying information, verifying accuracy, and maintaining records.

7. Set up and manage electronic or paper filing systems, updating paperwork and documents as needed.

8. Identify and correct data entry errors and maintain data integrity and confidentiality.

9. Respond to routine inquiries about records and maintain logs of filed and removed materials.

10. Perform general administrative duties, including answering calls, handling mail, ordering supplies, and transcribing documents as required.

Required Qualifications :

Experience : Two (2) years of clerical / administrative experience in an office environment.

Education : High School Diploma or Equivalent

Benefits :

Comprehensive Health Coverage : Medical, Dental, Vision Insurance, NSU Clinic Pharmacy, Health Clinics, Behavioral Health, Teladoc, and voluntary Aflac benefits.

Educational Opportunities : Generous tuition discount for a Bachelor’s, Master's, or Doctorate after just 6 months of hire.

Retirement Savings : 401(k) Retirement Savings Plan with NSU contributions ranging from 2% to 10% depending on your contribution after one year of service.

Time Off : Generous vacation, personal, sick days, and holidays, including additional paid days during the holiday closure between Christmas and New Year's Day.

Perks : Remote work one day a week, casual Friday, and supportive, engaging, and inclusive work culture!

Join our team and contribute to maintaining EMSAA- Student Affairs and Admissions department in a dynamic environment. Apply now! NSU Career Opportunities Nova Southeastern University