A company is looking for an Application Support Analyst to assist with IT Business Systems in support of production activities.
Key ResponsibilitiesProvide technical support and administration for Salesforce, Zuora, Workday Finance, and Spring CM / DocuSign CLMTroubleshoot and analyze production issues, performing corrective actions as neededMonitor system health and performance while documenting support activitiesRequired QualificationsB.
S. in Computer Science or similar discipline, or equivalent work experience1-3 years of experience in a support or analyst role with relevant systems3-5 years of experience writing and communicating technical and functional requirementsSelf-starter with a desire to learn new concepts and technologyStrong interpersonal skills with a focus on customer service
Senior Application Support Analyst
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