BGSF is representing a top home builder (Fortune 500 company!) in San Antonio, TX, seeking to hire an Escrow Branch Manager.
Person in this role is responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing / settlement processes, developing internal and external customer relationships, preparing, and maintaining branch budgets and managing and developing branch staff.
Key Criteria :
- Industry experience as an Escrow Branch Manager
- Excellent people management and communication skills (this role will primarily be focused on people management (3 escrow officers) and be a connection with the builder
MUST be local to San Antonio or Austin (need to confident knowledge of South Texas market)
Working Model : Fully Onsite
QUALIFICATIONS :
- Minimum 3-5 years Escrow Operations Experience
- Supervisory Minimum of 2 years at a supervisory level or above.
- Specialize in RESPA with understanding of company's underwriting guidelines
- Understanding of title and settlement rules and regulations
- Effective communication, presentation, and organization skills
- Capacity to work in a multi- location team environment
- Ability to prioritize conflicting demands & meet department needs with available resources
Key Responsibilities :
- Ensure daily branch operations are conducted in accordance with operations standards
- Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
- Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage
- Ensure quality customer service. Monitor and respond to customer service management system (CQE).
- Review and respond to monthly quality and accounting audits
- Ensure proper handling of all funds and closings
- Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue
- Perform as a team member in allocating and coordinating the workflow
- Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
- Keep abreast of area competitors' products, services, and costs
- Ensure that all security procedures are followed, branch is operationally sound, and satisfactory audits are achieved.
- Identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures
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BGSF is representing a top home builder (Fortune 500 company!) in San Antonio, TX, seeking to hire an Escrow Branch Manager. Industry experience as an Escrow Branch Manager. Excellent people management and communication skills (this role will primarily be focused on people management (3 escrow offic...
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