Claims Associate
What You’ll Do
- Interacts professionally and timely with clients via email, phone, and in-person
- Performs functions of the role within an IMA office 60% of the time
- Maintains a proactive approach, focusing on claim resolutions and strategies; advocates for the timely resolution of claim matters
- Communicates pertinent claim information on a timely basis to internal and external clients
- Develops strong working knowledge of Applied Epic and Carrier Interface Systems
- Develops external relationships with internal and external clients
- Assists on Claims Projects, coordinates claim reviews, reports, loss runs, or other tasks as assigned
- Demonstrates technical insurance knowledge
- Support and demonstrate IMA’s core values
- Value and understand the importance of diversity, equity, and inclusion among all IMA associates.
You Should Have :
- 1 to 3 years of similar or related experience
- Experience with EPIC preferred
- Experience with MS Office products preferred / required (PowerPoint, Outlook, Word, and Excel)
1) A two year college degree or (2) Completion of a specialized course of study at a business / trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program
- Prior claim experience preferred or coordination of claim and general insurance experience
- Strong communication skills and basic mathematical skills required
- Ability to discuss and solve claim problems and communicate same with clients and carriers
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
LI-JK1
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life.
Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life.
This role is eligible for the following : Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life / AD&D, Accident, Critical Illness, Hospital indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, and Personal and Professional Development.
In addition to our robust benefits package, the hiring range for this position is $60,000-$80,000. While this is the targeted range, final offer amounts will depend on a variety factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.
Why Join IMA?
We’ve built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership?
It’s this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry.
- 2021 Business Insurance Magazine Best Places to Work in Insurance, #1 in large category
- 2021 Inc. 5000’s List of Fastest Growing Companies
- 2021 Wichita Business Journal’s Best Places to Work, #1 in extra-large category
- 2021 Puget Sound Business Journal’s Washington’s Best Workplaces
- 2021 Los Angeles Business Journal’s Best Places to Work
- 2021 Denver Business Journal’s Best Places to Work
- 2021 Dallas Business Journal’s Best Places to Work
- 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska
- 2021 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
- 2021 Wichita Business Journal’s Fastest Growing Companies List
- 2020 Business Insurance Magazine Best Places to Work in Insurance
Claims Associate
Assists on Claims Projects, coordinates claim reviews, reports, loss runs, or other tasks as assigned. Value and understand the importance of diversity, equity, and inclusion among all IMA associates. We’ve built a reputation for putting our associates first. We provide support systems and resources...
Insurance – Claims – DC12732
Insured through the claims process; assisting with Claims summaries for large accounts. Insurance – Claims opening in Nassau County, Long Island, NY. ...
Claims Associate
Assists on Claims Projects, coordinates claim reviews, reports, loss runs, or other tasks as assigned. Value and understand the importance of diversity, equity, and inclusion among all IMA associates. ...
Insurance Claims Advocate – DC12726
Submit notice of claims; communicate with insureds, carriers, and other necessary parties to monitor and track open claims; request and gather necessary documents; actively advocate on behalf of insureds and work claim towards resolution; prepare claim narratives and attend claim reviews; review and...
Customer Service Representative
Review and analyze customer scorecards and service levels monthly, to identify and resolve any issues that may be negatively affecting our service levels and to avoid penalties. Handle daily customer service functions for Chain, Wholesale, Distributor and Mass Merchandisers for the Generic Rx sales ...
Claims Manager
Directs the activities of your Claim team members in the management and advocacy of claims on behalf of clients. Acts as a thought-leader and collaborates with Claim Managing Director and other Claim Managers on department-wide initiatives. Exceptional technical skill and knowledge of P&C and Execut...
Senior Risk Management Specialist (medical malpractice claims handling )
Medical malpractice claims handling. ...
Customer Service Representative (up To $20/hr.)
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLYs unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dy...
Field Property Claims Specialist, NYC
Ability to exercise independent judgment and make critical business decisions effectively assessing the merits of claims as well as evaluating claims based on a cost benefit analysis. Handles commercial property claims in the field, generally with moderate to high complexity and loss exposure of $20...
Customer Service Representative
Strong organizational skills, excellent follow-through skills, ability to multi-task and prioritize job responsibilities, superb customer service maintenance skills, time management abilities, strong customer orientation, excellent interpersonal communication with internal departments and external c...