Assistant General Manager

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past.

We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

Embody White Castle’s Values by being Family Inclusive, Moment Motivated, Results Driven, and Continuously Crave. The AGM position assists the General Manager in directing the activities of the Castle in order to meet and exceed all company and Castle level goals.

In the absence of the General Manager, the AGM must be able to assume all duties of the General Manager and must be available to work all shifts.

WHAT WE ARE LOOKING FOR

• Managerial and operational experience in the hospitality field;
• Communicate with customers, co-workers and understand instructions;
• Lead and direct shifts;
• Obtain a ServSafe or other state required certification;
• Proficient on a PC.

WHAT YOU WILL DO

• Assist General Manager with training and development. Hire, train, motivate and develop new team members;
• Communicate with team members to ensure adherence to company policies and procedures;
• Oversee operational responsibilities in conjunction with General Manager. Adhere to company standards and service levels to increase sales and minimize costs;
• including food, beverage, supply, utility and labor costs;
• Improve performance and results of Castle by motivating team to focus on meeting and exceeding all goals and delivering the expected profit;
• Supervise and lead castle team members by providing guidance and direction in conjunction with the General Manager;
• Ensure all aspects of sanitation such as product preparation, stock rotation, food handling and general cleanliness are in compliance with operational standards and company polices;
• Oversee food preparation and quality control;
• Have a true passion for making customers happy by supervising operations and working with Crew Managers to resolve issues and take appropriate action to turn dissatisfied customers into happy customers that will return;
• In conjunction with the General Manager, oversee operations for adherence to safety standards and a safe work environment at all times;
• Increase profitability through marketing by optimizing and using all materials provided by the Marketing Department;
• Must have the last two annual (or regularly scheduled*) performance appraisals or four out of the last five annual (or regularly scheduled*) performance appraisals rated as Consistently Met Expectations or Effective 11-2016 must be Solid Performance of 3.

00 or better under the REACH appraisal system.

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

We are a family owned company (no franchises here!) and have been since 1921!

Paid vacation

Medical, dental & life insurance

Weekly paychecks

401K & profit-sharing plans

Promote from within practice

And more!!

If you meet the minimum qualifications above,