Vice President of CRM (Salesforce) Platform
Our client, a leading insurance company in Chicago is seeking an experienced and visionary Vice President of CRM (Salesforce) Platform to lead their digital transformation initiatives and drive business growth through innovative CRM strategies.
About Them
They are a prominent player in the insurance industry, leveraging Salesforce technology to enhance customer relationships and streamline operations.
With a user base of 10,000 across multiple Salesforce orgs, they utilize Sales Cloud, Service Cloud, Marketing Cloud, and CPQ to deliver exceptional service to our clients.
The Role
As the VP of CRM (Salesforce) Platform, you will be responsible for overseeing the strategic direction, implementation, and optimization of the Salesforce ecosystem.
You will lead a team of 15+ in-house professionals and manage external offshore development teams to ensure seamless integration and maximum efficiency of our CRM platforms.
Key Responsibilities
- Develop and execute a comprehensive CRM strategy aligned with business objectives
- Lead the ongoing development and enhancement of the Salesforce orgs
- Manage a team of 15+ Salesforce professionals and coordinate with offshore development teams
- Oversee the integration of Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
- Drive innovation and identify new opportunities to leverage Salesforce capabilities
- Collaborate with executive leadership to ensure CRM initiatives support overall business goals
- Implement best practices for Salesforce governance, data management, and user adoption
Qualifications
- 10+ years of experience working with Salesforce platforms
- Proven track record in a director-level or higher position within a Salesforce end-user business
- Extensive knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and CPQ
- Strong leadership skills with experience managing teams of 15 or more
- Experience coordinating with offshore development teams
- Deep understanding of the insurance industry and its unique CRM needs
- Excellent communication and stakeholder management skills
- Bachelor's degree in Computer Science, Information Technology, or related field (MBA preferred)
What They Offer
- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) with company match
- Opportunities for professional development and growth
- Collaborative and innovative work environment in the heart of Chicago
If you're ready to lead a dynamic team and drive CRM excellence in a fast-paced insurance environment, we want to hear from you.
To apply, please submit your resume detailing your relevant experience.
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
Vice President of CRM (Salesforce) Platform
Our client, a leading insurance company in Chicago is seeking an experienced and visionary Vice President of CRM (Salesforce) Platform to lead their digital transformation initiatives and drive business growth through innovative CRM strategies. Vice President of CRM (Salesforce) Platform. As the VP ...
Vice President of CRM (Salesforce) Platform
Our client, a leading insurance company in Chicago is seeking an experienced and visionary Vice President of CRM (Salesforce) Platform to lead their digital transformation initiatives and drive business growth through innovative CRM strategies. Vice President of CRM (Salesforce) Platform. As the VP ...
Vice President of Healthcare Sales
Pearls' expertise in healthcare spans payers, providers and leading health tech platforms across a broad capability set: management consulting, product innovation, digital engineering & custom software development, process automation, and AI/ML. We offer business transformation solutions in ...
Vice President of Finance, Controller
Reporting to the Chief Financial Officer, the Vice President, Finance & Controller is responsible for overseeing the accounting and day-to-day financial function of Shedd Aquarium to ensure accurate and timely accounting records and reports, while considering the adequacy and efficiency of proce...
Vice President of Grant Development
The Vice President of Grant Development will lead our grant acquisition and management strategy, enhancing the organization's ability to secure funding from government, private foundations, and corporate sources. Minimum of 10 years of experience in grant writing and management, with at least 5 year...
Vice President of Operations - QSR Hospitality
Currently in a significant growth phase in the US, they require an executive professional with at least ten years of experience in business management and strong analytical capabilities, along with a proven track record for growth in the fast casual food sector. Extensive experience and knowledge of...
Vice President Of Retail Operations
The ideal candidate for this role is self-motivated, goal-driven, and people-oriented and will be responsible for growing dispensary revenue and profits, ensuring regulatory compliance, increasing the company profile, developing dispensary objectives, and ensuring the highest levels of customer serv...
Global Bank Payments Solutions Chief of Staff - Vice President
As a Payment Solutions Chief of Staff Vice President within the Global Banking team, you will assist the Head of Payments Solutions and its Chief Financial Officer in managing daily operations, logistics, event planning, communications, and special projects. JP Morgan Payments delivers cash manageme...
Vice President of Marketing, Lead Generation
Vice President of Marketing, Lead Generation Opportunity in Chicagoland!. The company take ownership of every detail of the project, from orchestrating dozens of tradesmen to dealing with zoning issues. The Vice President of Marketing will lead the company's marketing department, which includes bran...
Vice President of Environmental Health and Safety
As the Vice President of Environmental Health & Safety (EHS) and Sustainability, reporting directly to the CEO and sitting on the Executive Team, you will lead and drive compliance, safety, and sustainability initiatives across Tradebe's U. Tradebe Environmental Services is a global leader in enviro...