Service Center Team Leader - Gulf Coast

Job Description

Job Description

Prewett Pest Control is seeking a Service Center Team Leader in our Gulf Coast market. The Service Center Team Leader will assist the Service Center Leader in overseeing day-to-day operations of our pest control Service department and is an integral part in growing PPC and its multiple locations from $3M to $25M in revenue by 2030.

This role involves managing Service Professionals, ensuring high-quality service delivery, and maintaining strong customer relationships.

Prewett Pest Control was founded in 2020 by Rusty Prewett and, in three short years, has grown to $3M in revenue with a target to grow to $25M by the year 2030.

Prewett Pest Control brings modern technology to the pest control industry, offering residential and commercial pest control services focusing on being Modern, Convenient, & Effective.

We are one of the FASTEST GROWING pest control companies in the Southeast and throughout the United States, with offices in East Alabama, West Georgia, West Alabama, and the Gulf Coast, with more expansion plans targeted in the next few years.

At Prewett Pest Control, we offer an effective Training Program to support a successful career.

Our Core Focus : We strive to create value with every customer, team member, and partner interaction.

Our Core Values : Passion, Excellence, Adaptable, Creativation, Ownership (PEACO)

Compensation & Perks :

Base Salary + Commissions + Bonuses + Benefits

Base Salary : $45k-50k (based on experience)

Monthly Bonuses based on KPIs

Annual Bonus based KPIs

Quarterly Promotion Incentives

Award trips / Recognition

Company vehicle provided

Blue Cross / Blue Shield Health Insurance, Dental & Vision Insurance

Retirement plan + 4% employer matching

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Retirement Plan

Responsibilities

• Coach and supervise Service Professionals.
• Assist with scheduling routes, assigning daily tasks, and service appointments.
• Ensure Service Professionals follow uniform policy and general appearance guidelines.
• Ensure all services are delivered in accordance with company standards and regulatory requirements.
• Ensure implementation of standard operating procedures for pest control treatments.
• Monitor service quality through field audits and customer feedback.
• Address customer inquiries and complaints promptly and professionally.
• Manage inventory of pest control products and equipment.
• Oversee fleet maintenance and ensure vehicles are in good working condition.
• Ensure monthly vehicle inspections are completed and items needing attention get resolved.
• Other tasks assigned to you by Service Center Leader.

Requirements

• High school diploma or equivalent
• Strong leadership skills with the ability to guide and motivate team.
• Effective communication skills, both verbal and written.
• Attention to detail with a focus on quality and customer service.
• Effective problem-solving skills, with ability to work through complicated situations.
• Possess a valid drivers license and pass a pre-employment drug screen, pass MVR, and maintain a clean driving record
• Licensing / Certification required when applicable
19 hours ago