Family Support Coordinator

Are you looking for a career that makes a difference in your local community

The Arc of Greater New Orleans (ArcGNO) is one of Louisianas longeststanding and wellrespected human services agencies. We were founded in 1953 by parents who believed their children with disabilities should be included in their communities and should be able to pursue happiness just like everyone else.

ArcGNO continues to advance inclusion active participation and social environments where each person enjoys safe and productive relationships to reach their full potential.

Job Details : MF 8 : 00 am 4 : 00 pm (evening / weekend hours as needed)

Summary

The Family Support Coordinator is responsible for providing homebased and communitybased family service coordination services.

They work to cultivate relationships between our participants and their families to their local communities for engagement and services.

Essential Functions :

• Develop individualized Family Service Plans with the family they are assigned to in a timely manner
• Maintains regular monthly contact with the child participant / family and makes facetoface visits quarterly (at a minimum)
• Coordinates continuity of care and investigates alternative resources
• Assists with obtaining transportation for appointments related to the childs service plan
• Assists family in identifying needs provides disability information coordinates various services and links family to service delivery systems
• Enhances child / familys skills and abilities in procuring services to meet the childs needs
• Promotes development of provider resources where services are incomplete or nonexistent
• Attends quarterly field supervision monthly staff meetings and weekly onehour individual supervision meetings with the Program Coordinator or Director.
• Completes at least 8 hours of agency orientation and 8 hours of target population training within five working days of employment.

Completes 24 hours of FSC training and 8 hours specific to Early Steps

Completes and submits all IFSP forms on time (5 days after the meeting)

Education / Experience Requirements :

• Bachelors or Masters Degree in a Human Service related field.
• Experience working with children with disabilities is preferable.
• Must show empathy and understanding toward and protect the confidentiality of children / families.

Skills / Qualifications

• Excellent time and priority management
• Ability to collaborate with participants and their families as well as colleagues
• Experience with Microsoft including Teams Outlook SharePoint etc.
• Critical thinking and problemsolving evidenced by past experiences

Equal Employment Statement

The Arc of Greater New Orleans is an equalopportunity employer committed to diversity in the workplace. All qualified applicants

will receive consideration for employment without regard to race color religion sex sexual orientation national origin disabilityprotected veteran status or any other factor protected by applicable federal state or local laws.

Individuals who require reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify the Human Resources department.

Remote Work :